AI Product Engineer

About Port

At Port.io, we are building an open and flexible Agentic Engineering Platform for modern engineering organizations. Following our recent $100M Series C funding round, we are in a phase of rapid hypergrowth with strong enterprise momentum.

We act as the central nervous system for engineering, enabling platform teams to unify their stack and expose it as a governed layer through golden paths for developers and AI agents.

By combining rich engineering context, workflows, and actions, we help organizations transition from manual processes to autonomous, AI-assisted engineering workflows while maintaining control and accountability.

As a product-led company, we believe in building world-class platforms that fundamentally shape how modern engineering organizations operate.

We're looking for an AI Product Engineer to join the AI team and own how Port's product knowledge translates into reliable AI agent capabilities. This role sits at the intersection of product expertise and AI implementation. You won't write code or build ML models. Instead, you'll analyze agent interactions, create prompts and skills, improve documentation for AI consumption, label datasets, and write evaluations.

Think of this as a Knowledge and Content Manager for AI. You'll make sure our agents can accurately answer questions about Port, guide users through workflows, and reduce support escalations.

Key Responsibilities:

• Analyze AI inputs and outputs - Review agent conversations to identify gaps, hallucinations, and improvement opportunities
• Create and maintain prompts and skills - Build reusable capabilities that encode Port's product logic and terminology
• Improve documentation structure - Restructure docs so agents can cite accurate, step-by-step guidance
• Label datasets and write evaluations - Measure agent quality across common questions and track improvements
• Collaborate across teams - Work with Product, Docs, Support, and GTM to address real user pain points
• Maintain the AI capability library - Keep prompts and skills organized with sendversioning and usage insights
  
  

• Bachelor's degree in Computer Science, Technical Writing, or related field with 2+ years of professional experience
• Daily use of AI assistants (Claude, ChatGPT) and coding agents (Cursor, GitHub Copilot) with basic prompt engineering skills
• Strong technical writing ability focused on structure, clarity, and step-by-step guidance
• Ability to quickly learn and explain complex technical concepts (APIs, infrastructure, developer workflows)
• Basic coding skills (Python, JavaScript, or similar) to read and understand code examples.
• Basic understanding of Git concepts and how code is managed in scale
• Self-directed working style with strong attention to detail and analytical thinking