Account Management Leader

DealHub is the leading Revenue Platform helping fast-growing SaaS companies streamline and connect their quote-to-revenue processes. With top-tier enterprise customers and a must-have solution, we’re continuing to scale globally — and we’re now looking for a Director of Account Management to lead strategic customer partnerships and drive business growth.

This is a high-impact, hands-on role focused on maximizing customer value, retention, and expansion across our enterprise accounts. You’ll act as a trusted advisor to executive stakeholders (CRO, CFO, RevOps, IT), ensuring our customers achieve measurable business outcomes with DealHub.

As the first Director of Account Management, you’ll also help define the long-term vision, processes, and structure of this function as we scale.

What You’ll Do

• Own Strategic Customer Relationships – Act as a business partner to key enterprise customers, driving long-term success, adoption, and value realization.
• Drive Growth and Retention – Identify expansion opportunities (upsell, cross-sell) while ensuring strong renewals and customer satisfaction.
• Lead Executive Engagement – Build trusted relationships with senior stakeholders to align DealHub’s solutions with their business goals.
• Collaborate Cross-Functionally – Partner closely with Customer Success, Sales, Product, and Marketing to deliver a unified customer experience.
• Conduct Executive Business Reviews – Present outcomes, ROI, and strategic roadmaps to customers, positioning DealHub as a long-term growth partner.
• Build for Scale – Help define account management best practices, metrics, and playbooks as we expand globally.

What You Bring

• 4+ years of experience managing enterprise SaaS customers in Account Management or Customer Success roles.
• Proven success in growing strategic accounts through value-based relationships.
• Strong commercial acumen – comfortable with renewals, pricing, and contract discussions.
• Excellent communication and executive presence; able to influence senior stakeholders.
• Experience working in fast-paced, high-growth SaaS environments.

Why DealHub

• You’ll join a high-performing, collaborative team with a best-in-class product and customers that love working with us. This is your opportunity to shape how we partner with our most strategic customers and make a direct business impact from day one.

Requirements:

What You Bring

• 4+ years of experience managing enterprise SaaS customers in Account Management or Customer Success roles.
• Proven success in growing strategic accounts through value-based relationships.
• Strong commercial acumen – comfortable with renewals, pricing, and contract discussions.
• Excellent communication and executive presence; able to influence senior stakeholders.
• Experience working in fast-paced, high-growth SaaS environments.

Why DealHub

You’ll join a high-performing, collaborative team with a best-in-class product and customers that love working with us. This is your opportunity to shape how we partner with our most strategic customers and make a direct business impact from day one.