Senior Collection Specialist

We are seeking an experienced Senior Collection Specialist to join our company, reporting into the business organizations and to the finance team. The ideal candidate will bring a strong background in collection, with a proven track record of success in dynamic and fast-changing environment. This person will also have demonstrated experience in building, implementing, and optimizing collection processes, as well as working with business applications to enhance performance and data accuracy.

This role is pivotal in driving operational excellence, improving cash flow, and enhancing cross-departmental efficiency through data-driven insights and technology-based solutions.

Key Responsibilities

- Monitor accounts receivables for overdue balances and proactively manage collection efforts

- Communicate directly with clients to address billing inquiries and payment issues

- Collaborate with cross-functional teams (Finance, Sales, Legal, Customer success) resolve billing disputes and ensure accurate invoices

- Distribute client invoices in a timely and accurate manner

- Reconcile the account receivables ledger to ensure accurate recording and collection of transactions

- Support month end closing processes

- Analyze collection data and develop reports to track KPI’s, aging records and payment behaviors

- Partner with IT and operations to evaluate and implement business applications that streamline workflows and improve collection

- Contribute to the design, implementation and optimization of end-to-end collection processes

- Ensure compliance with SOX regulations

Why Join Us

-Be part of a forward-thinking, collaborative finance team shaping the company’s growth.

-Opportunity to lead process and make a tangible impact on operational efficiency.

Qualifications

-Bachelor’s degree in finance, Accounting, Business Administration, or a related field (MBA or professional certification is a plus).

-5+ years of experience in collections or accounts receivable-

-Experience working in a SEC-registered or publicly traded organizations- a significant advantage

-Proven success in designing and implementing collection processes and systems from ground up.

-Strong understanding of financial reporting, revenue cycles, and internal controls.

- Proficiency in analyzing data and producing actionable insights to improve collection

- Experience with ERP and CRM systems (Priority, SAP, NetSuite).

-Excellent communication, negotiation, and interpersonal skills.

-High degree of accountability and attention to detail with the ability to manage multiple priorities in a fast-paced environment.