Accounts Receivable Specialist

Description

Personetics is shaping the Cognitive Banking era, harnessing AI to help banks anticipate customer needs, provide actionable insights, and deliver intelligent financial guidance. Our platform continuously analyzes and leverages real-time transactional data, enabling banks to proactively support customers in managing their finances and reaching their goals. As industry leaders—yes, we really are leaders—we partner with the world’s top financial institutions, empowering over 150 million customers monthly across 35 global markets from offices in New York, London, Singapore, São Paulo, and Tel Aviv.

About The Position

We are seeking a detail-oriented and proactive Accounts Receivable Specialist to join our finance team. In this role, you will take ownership of the full AR cycle — from issuing invoices to driving collections and improving processes. You’ll play a key role in ensuring accurate, timely cash receipts and collaborate cross-functionally to support revenue operations and customer success.

Responsibilities

• Manage Collections: Initiate and manage collection activities to ensure timely payments and healthy cash flow.
• Invoicing & Reimbursements: Own the calculation, invoicing, and collection of customer expense reimbursements.
• Revenue Billing: Issue invoices on schedule for both license and service revenue streams.
• Customer Onboarding: Lead the finance portion of customer onboarding, including billing setup, tax configuration, and payment terms.
• Reporting & Tracking: Build and maintain reporting processes to monitor overdue invoices, track cash receipts, and drive follow-up actions.
• Issue Resolution: Handle escalations, resolve billing discrepancies, and coordinate with Legal when needed.
• Process Improvement: Design and implement scalable processes and automations to continuously enhance the AR cycle.
• Sales Tax Compliance: Own sales-tax collection and ensure accurate, on-time filings and remittances.
  
  

• 3+ years of experience in Accounts Receivable, Billing, or Collections (Must in a B2B).
• Strong understanding of invoicing, and cash application processes.
• Proficiency with NetSuite or similar ERP systems.
• Excellent attention to detail, organizational skills, and ownership mindset.
• Strong communication and collaboration skills, with the ability to partner effectively across teams.
• Experience with automation tools or AR optimization processes is a plus.
• Familiarity with sales tax reporting and compliance.
• Proficeiany in English both written and spoken.
  
  

• Bachelor’s degree in Accounting, Finance, Economics, or related field preferred, but not required.