Senior Technical Support Specialist

Role Overview:

We're looking for a hands-on technical lead to own and deliver end-to-end data integration projects. This cross-functional role is 80% hands-on and involves close collaboration with customers and internal teams to design and implement scalable integration solutions.

What You’ll Do:

• Lead integration projects from scope definition to delivery
• Own communication with technical stakeholders (internal & customer-side)
• Integrate external data sources via APIs, streams, and databases
• Set up secure pipelines using VPNs, firewalls, and cloud infra (AWS VPC, EC2, SQS)
• Support customers in implementing Solitics SDKs (Web & Mobile)
• Write transformation logic using scripting/description-based languages
• Monitor data flows, troubleshoot issues, and optimize reliability
• Improve templates, documentation, and share technical best practices

What You Bring:

Must-have:

• 2–3 years in integration or system implementation roles
• Experience with ETL/ELT, APIs, SQL/NoSQL, and cloud infrastructure
• Familiarity with Kafka, RabbitMQ/SQS, and data pipelines
• Strong troubleshooting and problem-solving mindset
• Customer-facing and cross-team collaboration skills
• Experience in SaaS/data platforms
• High level of English required

Nice-to-have:

• Backend development experience
• Knowledge of VPN/firewall configuration
• Experience mentoring or improving team processes

Why Solitics?

• High ownership over impactful projects
• Tech-driven culture with autonomy and innovation
• Work across teams in a fast-growing, real-time data environment