Director, Regional Business & People Support

At Milestone, your work goes beyond what the human eye can see. With our unique video technology software, you help people make wiser and more responsible decisions – in and beyond security. Whether you advance our software, inspire to new integrations, or elevate our customers, you are part of a growth company recognized by the industry. We have a unique people-first approach to everything we do, and it’s not just empty words. Being part of a fun, friendly, and flexible environment you’ll find, that working here almost feels like a home away from home. If you are curious to know more about who we are, we suggest you visit http://milestonesys.com/career 

The Director, Regional Business & People Support for the Israel region is responsible for driving operational excellence within the region, ensuring alignment with global standards while adapting to local requirements. This role involves close collaboration within a two-dimensional matrix organization, engaging with both the regional team and leadership as well as the global functional team and leadership. The Regional Director will champion the company’s culture, ensure local compliance within financial reporting, tax and labor laws, and work closely with global stakeholders to make sure Milestone’s strategic direction is implemented within the Regional Business & People Support team.

The Director, Regional Business & People Support will work out of our Israel office in Modi’in. The position will report to our VP, Regional Business and People Support.

This role offers the opportunity to make a meaningful impact by helping shape the future of the Israel region within a fast-growing, innovative organization. If you are a dynamic leader passionate about culture, financial management, and operational excellence, we encourage you to apply.

Job Responsibilities

• Leadership: 
• Inspire and lead diverse cross-functional teams, fostering a culture of collaboration, accountability, and continuous improvement.
• Mentor and develop team members, ensuring professional growth, skill development, and succession planning.
• Demonstrate strong decision-making capabilities and provide clear direction in a fast-paced and evolving environment.
• Champion organizational values and culture, acting as a role model for ethical leadership and behaviour.
• Cultivate a high-performing environment by setting clear goals, providing constructive feedback, and celebrating team achievements.
• Operational Excellence & Process Improvement: 
• Oversee Regional Business & People Support operations, ensuring efficiency and compliance with global standards and local legal frameworks.
• Maintain accountability for site operations within the region, always ensuring adherence to global and local compliance requirements.
• Identify and implement opportunities for process improvement and resource optimization to enhance operational effectiveness
• Matrix Collaboration:
• Effectively navigate and contribute to a matrix organization, balancing regional needs with global functional objectives and guidelines.
• Act as a liaison between local teams and global leadership, ensuring alignment and information flow.
• Functional Diversity Management: Lead and coordinate cross-functional teams, including:
• Finance: Oversee regional financial reporting, budgeting, and forecasting, ensuring alignment with corporate goals.
• Accounting and tax: Ensure timely and accurate financial reconciliations, audits, and compliance with local and international accounting standards and tax laws.
• Legal: Manage legal risk and compliance with regional regulatory requirements, including regional sales and marketing contracts. 
• IT: Supervise regional IT helpdesk operations, ensure system uptime, and support local implementation of global IT initiatives.
• HR/People & Culture: Lead employee engagement, retention strategies and labour law regulation and compliance while fostering a culture aligned with company values.
• Admin Teams and Facility Management: Ensure effective site operations, facilities maintenance, and support for administrative functions.
• Cultural Mindset: 
• Drive initiatives that promote and embody the company’s culture, fostering an inclusive and collaborative work environment.
• Develop and execute the local employer branding strategy to position the company as a preferred employer in the region.
• Performance Management: 
• Track and improve key metrics across functional groups, ensuring regular reporting to regional and global leadership.
• Analyze data to identify inefficiencies, recommend adjustments, and implement changes to optimize operational performance.
• Continuing Education: Stay up to date with local and regional guidelines in relation to trends, best practices, and local laws and compliance.

• Experience: 8+ years of experience in fast-growing startups or high-performing, fast-growing larger organizations, within Finance and Administration. Preferably a master’s degree within business administration and/or CPA or the like. 
• Leadership & Team Management: 5+ years of experience leading and mentoring a team, fostering collaboration and high performance.
• Compliance Expertise: Strong understanding of Israel laws and regulations.
• Cross-Functional Skills: Ability to collaborate effectively across departments and within a global organization.
• Strong Communication: Clear, concise communication skills for explaining HR policies and processes, both written and verbal.
• Results-Driven: Proven ability to meet and improve operational KPIs, driving continuous process optimization.
• Cultural Alignment: Embody Milestone’s values of Reliability, Openness, Innovation, Flexibility and Independence.