Solutions Engineer, Israel

Appcharge is the leading direct-to-consumer platform for mobile games - built for game makers, by game makers.

Appcharge helps publishers sell directly to their players, which ups profits by 35%, and greatly improves player relationships and loyalty. As an all-in-one platform, the company provides everything game publishers need to go direct - fully branded web stores, gamified offers, global payments checkout, mobile in-app-payments SDKs, and more.

Appcharge is the fastest-growing mobile game payments platform, powering stores for over one-third of the top-grossing mobile games. We support 500 payment methods and 80 currencies, making partners financially compliant worldwide in minutes.

As a Solutions Engineer, you’ll own the post-sales technical onboarding for our publisher partners. You’ll work closely with Business Development, Product, Engineering, and Account Management to ensure integrations are delivered efficiently, accurately, and with exceptional client experience.

You’ll be the bridge between commercial success and technical execution - orchestrating integration plans, solving technical challenges, and ensuring every new publisher launches seamlessly on Appcharge.

Responsibilities

• Own the technical implementation of publisher integrations - working directly with client engineering teams to set up SDKs, APIs, payments, storefronts, analytics pipelines, and CRM hooks.
• Review publisher architectures and data flows to design optimal integration approaches aligned with Appcharge’s capabilities and best practices.
• Support and troubleshoot technical issues during onboarding, escalating to internal product/engineering teams as needed and ensuring issues are resolved quickly.
• Configure and validate integration environments (staging and production), performing hands-on QA and verification of transaction flows, event tracking, and user journeys.
• Document and communicate technical requirements clearly, ensuring both sides (publisher and Appcharge) share a common understanding of the implementation details.
• Contribute to improving integration tooling, SDKs, and documentation, feeding back learnings from real implementations to make future integrations faster and cleaner.
• Act as the technical counterpart to Account Management and Onboarding teams, ensuring they have clear visibility into integration status and blockers.
• Collaborate with the account manager to ensure a seamless and comprehensive onboarding process. This includes supporting the expansion of post-launch features to maximize DTC revenue for our publishers.

• 4+ years of experience in technical integration, solutions engineering, or developer onboarding in SaaS, gaming, payments, or ad tech.
• Strong knowledge of APIs, SDKs, payment processing, webhooks, authentication flows, and mobile app stacks (iOS/Android).
• Proven ability to read and debug code, logs, and network calls - not necessarily as a full-time engineer, but with enough fluency to work side-by-side with developers.
• Experience integrating with mobile game backends, payment systems, or live-ops frameworks is highly advantageous.
• Excellent communication skills - able to translate between commercial priorities and technical realities.
• Highly autonomous and comfortable working with global teams across time zones.