Digital Accessibility Specialist

At Melio, we’re on a mission to make business payments simple, intuitive, and inclusive. We partner with leading U.S banks and financial institutions, and accessibility is at the heart of building experiences that serve every customer. We’re looking for a Digital Accessibility Specialist to ensure our digital products and content meet the highest accessibility standards and ADA compliance requirements.

Qualifications

• Strong understanding of WCAG 2.1 AA standards and ADA compliance.
• Proficiency in HTML, CSS, ARIA roles, and accessible component design.
• Hands-on experience with accessibility testing using AXE (automated and manual QA) and assistive technologies (e.g., NVDA, JAWS, VoiceOver).
• Skilled in issue documentation and process management, including logging findings in Jira, assigning ownership, and providing clear context for both problems and recommended solutions.
• Strong communication skills with the ability to collaborate across cross-functional teams, drive smooth resolution and alignment during remediation, and clearly train or guide non-technical staff on accessibility best practices.
• Familiarity with AI-based accessibility tools for alt text, captions, and transcripts.
• Background in web development, UX design, or digital product accessibility.
  
  

• Experience working in fintech or with financial institutions.
• Familiarity with enterprise-scale design systems and component-level accessibility.
• Knowledge of ADA Title III requirements and other U.S. accessibility regulations.
• Experience running cross-functional accessibility workshops or serving as an internal accessibility advocate.
• Understanding of international accessibility standards (e.g., EN 301 549, Section 508).
  
  

• Conduct accessibility audits of Melio’s web applications using AXE and manual testing.
• Document accessibility issues clearly and provide actionable remediation steps for developers and designers.
• Collaborate with engineering and design teams to embed accessibility into components and workflows from the start.
• Join customer and partner calls (including leading American banks) to align on accessibility expectations and advise on best practices.
• Provide training sessions and hands-on guidance for colleagues across product, design, and engineering.
• Review and remediate supporting digital content (documents, videos, PDFs) to meet accessibility standards.
• Stay current with evolving accessibility regulations and translate them into clear policies and guidelines for Melio.
  
  

• Melio builds business-to-business (B2B) payment tools so small business owners can spend less time in the back office and more time on their craft. As the fastest-growing B2B payment platform in the US, Melio is working hard to find new and better ways to help small businesses succeed in the ways that work best for them.
• With offices in New York, Denver, and Tel Aviv, and a vibrant work culture, Melio is expanding every single day. We are a diverse group of people who love what we do and do what we love. If you are a driven and passionate team player, you will fit right in. We are an equal-opportunity employer and are always on the lookout for top-notch talent—please reach out if you would like to join us on this exciting journey!