Field Product Specialist

About Us

EyeControl has developed an eye-tracking wearable and smart platform that empowers communication between patients who cannot speak, their families, and medical teams.

We are looking for a Field Product Specialist who is smart, motivated and creative.

This Entry-level position has great growth opportunities and enables motivated employees to build their capabilities and take on more responsibility over time.

Responsibilities:

• Supporting clinical staff in hospitals with the implementation, onboarding, and ongoing use of the EyeControl-Med device and platform, including training, troubleshooting, and ensuring successful integration into the clinical workflow
• Supporting the sales process by showcasing the product's value to potential customers and helping build strong relationships.
• Communicating prospective customer requirements and implementation of necessary changes to the device and platform with the Product team
• Developing and delivering product presentations and training to customers
• Working with clinical staff at medical facilities, assisting with device and platform customization to meet facility and patients’ needs
• Assisting clinical trial partners with all aspects of deployment, including initial device/platform demonstrations and study protocols

Requirements:

• BA/BSc in clinical related field, including paramedical studies (SLT, OT, nurse)
• Minimum 2 years experience in healthcare services or medical device product related field
• Great interpersonal skills; collaboration with cross-functional teams and influence without authority
• Strong technical skills
• Organized, independent, can multi-task efficiently and adhere to deadlines
• Experience working in a professional healthcare environment and collaborating with senior medical staff- a plus
• Position includes traveling to customers - must have a driver's license

Advantages:

• Experience in medical device or para-medical fields such as Speech-Language Pathology, Occupational Therapy, or Clinical Science; and, familiarity with nurse call solutions, assistive technology, and/or facility-based medical devices
• Customer-centric with experience bringing solutions to address customer opportunities
• Resourceful and can facilitate creative ways to address challenges
• A people person, passionate about delivering stellar customer service
• Driven to learn and flourish in a dynamic, fast-paced, entrepreneurial environment