Business & Systems Analyst – Digital Team | Amazing Organization 5298

We’re looking for a Business & Systems Analyst to join our Digital Team and help shape the future of digital banking services in an amazing, innovation-driven organization.

What You’ll Do:

• Analyze and challenge business requirements while designing optimized workflows and system integrations.
• Define and document B2C and B2B processes, including digital self-service channels such as website, mobile app, branch and call center services, and SMS-based solutions.
• Take part in the full product lifecycle — from understanding needs to designing digital solutions and leading cross-organizational discussions.
• Collaborate with external partners, IT, and business units to deliver impactful digital experiences.

What We’re Looking For:

• Bachelor’s degree in Business Administration, Industrial Engineering & Management, Economics, or Information Systems – mandatory.
• At least 2 years of experience in systems analysis or digital product/service definition – mandatory.
• Experience in a banking or financial organization – advantage.
• Excellent analytical skills, teamwork, and the ability to manage multiple interfaces in a dynamic environment.

📍 This position is open to both women and men equally.