Cellular Switching Network Engineer

Job Summary

Cellular Switching Network Engineer is responsible for daily network monitoring and providing Tier II & III support for cellular network-related issues. This role involves working with Telits' partners and customers, diagnosing problems, logging calls, maintaining records, and triaging incoming requests to ensure proper resolution.

Objectives & Responsibilities

• Troubleshoot network connectivity between different network environments and the ability to increase productivity and continuously improve methods/approaches.
• Provide operations and maintenance (O&M) support for mission-critical communications systems including troubleshooting and resolving issues such as loss of communications, degradation of service and network outages.
• Manage day-to-day tasking for team comprised of IoT engineers & support
• Work with vendors, contractors, service providers, integrators, and other stakeholders to develop, communicate.
• Develop and maintain system documentation, proposed system drawings, network topology drawings, system design documents, system IP addressing plans, system security documents and test and evaluation plans.
• Monitors total data and/or voice network performance and capacities (hardware and software) and makes changes to optimize the network's performance.
• Monitors vendor software/firmware releases and tests/implements upgrades for software/equipment.
• Participates on Information Services teams to advise and review on the appropriate solutions to the health care/business problems. Performs the data and/or voice network equipment analysis for the installation and implementation for projects.

Requirements & Qualifications

• BSc Degree in Wireless, Computer, Electrical, or other Engineering field and 4+ years of experience
• Strong understanding of cellular and wireless communications systems and technologies: Cellular (4G, LTE, 5G), IoT
• Hands-on experience working with LAN, WAN, VPN, DNS, SSH, NTP, SNMP, RADIUS, etc.
• Hands-on experience implementing, administrating and troubleshooting network devices.
• Experience with Cisco routers, Nexus switches, and Juniper SRX series firewalls.
• Experience working independently with service providers.
• Experience with monitoring tools, e.g. PRTG, Wireshark.
• Experience with VMware, Hyper-V & Linux
• Experience/ Knowledge of communications networks (MPLS, Ethernet, TCP/IP)

Preferred Qualifications

• Excellent communications skills and the ability to present complex topics to non-technical audiences.
• Excellent English (both oral and written) is essential for this role.
• Self-motivated and able to maintain focus in a pressured environment.

About Telit Cinterion

Telit Cinterion, a leader and pioneer in IoT innovation, is the largest and most cyber-secure Western provider of end-to-end IoT solutions, designed to reduce time-to-market and costs for businesses. The company offers a comprehensive portfolio encompassing custom-designed, ready-for-market connected devices and the industry’s broadest range of enterprise-grade wireless communication and positioning modules. Offerings extend to essential services such as IoT SIM plans and management, plus advanced edge-cloud software and data orchestration tools for processing and utilizing IoT data. Telit Cinterion also provides complete IoT and industrial IoT platforms, enabling the development and deployment of complex connected solutions. Focusing on security and reliability, the company delivers award-winning IoT solutions, modules, and services trusted by top global brands.