Senior BI Analyst & Data Lead

Hey from Chargeflow

Chargeflow is at the forefront of fintech + AI innovation, backed by leading venture capital firms. Our mission is to build a fraud-free global commerce ecosystem by leveraging the newest technology, freeing online businesses to focus on their core ideas and growth. We are building the future, and we need you to help shape it.

Who We're Looking For - The Dream Maker

We’re looking for a hands-on Senior BI Analyst & Data Lead to own Chargeflow’s data strategy end-to-end - from pipelines and modeling to analytics and insights. You’ll turn complex data into clear stories that drive business and product decisions.

Your Arena - Know your impact 💥

• Build and own Chargeflow’s BI stack, data models, and dashboards.
• Define core metrics and ensure reliable, actionable reporting across teams.
• Lead analyses on product, operations, and revenue performance.
• Partner with Engineering, Product, and Leadership to make data-driven decisions.
• Improve data infrastructure, quality, and governance as we scale.

What It Takes:

• 5+ years of hands-on experience as a BI or Data Analyst, preferably in a product or technology-driven company - Must
• Advanced SQL proficiency, comfortable querying large, complex datasets across multiple data sources - Must
• Proven experience building dashboards and reports using BI tools such as Looker, Tableau, PowerBI, or Metabase - Must
• Experience with modern data stacks (dbt, Airflow/Fivetran, BigQuery/Snowflake) - Must
• Experience with Python or another scripting language for data analysis and automation - Must
• Strong analytical thinking and data storytelling skills, ability to distill insights and communicate them clearly to both technical and non-technical audiences.
• Demonstrated experience working with cross-functional teams (e.g., R&D, Product, Finance, Operations).
• Strong sense of ownership, attention to detail, and ability to deliver high-quality insights independently.

Nice-to-Haves

• Experience designing and maintaining semantic layers and data models for BI.
• Familiarity with A/B testing, experimentation, or statistical analysis.
• Fintech, payments, or chargeback experience.
• Understanding of data architecture concepts (ETL, data warehouses, data marts).
• Comfortable working in a fast-paced, high-growth environment with evolving priorities.

Our Story

Chargeflow is a leading force in fintech innovation, tackling the pervasive issue of chargeback fraud that undermines online businesses. Born from a deep passion for technology and a commitment to excel in eCommerce and fintech, we've developed an AI-driven solution aimed at combating the frustrations of credit card disputes. Our diverse expertise in fintech, eCommerce, and technology positions us as a beacon for merchants facing unjust chargebacks, supported by a unique success-based approach.

Propelled by nearly $20 million funding round led by OpenView Venture Partners and key fintech investors, Chargeflow has embarked on a product-led growth journey. Today, we represent a tight-knit community of passionate individuals and entrepreneurs, united in our mission to revolutionize eCommerce and fight against chargeback fraud, marking us as pioneers in protecting online business revenues.