Manager, Quality Engineering

ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.

We are seeking a highly motivated and results-oriented Manager of Quality Engineering to lead a global team of Software Development Engineers in Test (SDETs) as we strive to build a world-class quality engineering function. In this capacity, you will be responsible for driving the adoption of automation frameworks, establishing robust quality processes, and ensuring comprehensive end-to-end quality ownership in collaboration with our engineering teams.

This is a leadership position that requires strong technical expertise in automation, a deep understanding of SaaS systems, and the ability to foster quality as a mindset across the organization.

• Automation Strategy & Implementation:
• Develop, maintain, and scale automation frameworks and tools to support product and platform testing.
• Drive increased automation coverage, targeting both functional and non-functional aspects of quality.
• Quality Processes:
• Implement and refine quality gates across the SDLC, ensuring alignment with CI/CD practices.
• Advocate for shift-left testing practices, emphasizing early detection of defects.
• Enable intelligent and efficient test execution, leveraging AI-driven or data-driven testing methods.
• Team Leadership:
• Lead a team of SDETs and other quality roles, providing mentorship and guidance to enhance their skills.
• Work closely with the Senior Manager of Quality Engineering to ensure team alignment with overall strategy.
• Identify training opportunities and support team upskilling initiatives.
• Collaboration:
• Partner with engineering, product, and DevOps teams to integrate quality seamlessly into development workflows.
• Serve as a key advocate for quality during planning, ensuring proper prioritization of quality-related initiatives.
• Metrics & Reporting:
• Define and track key quality metrics such as automation coverage, defect density, and test execution times.
• Provide regular reports on quality status and progress to leadership.

• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent experience).
• 7+ years of experience in software quality engineering, including 3+ years in a leadership role.
• Strong experience in automation frameworks, tools, and techniques.
• Proficiency in modern programming languages (e.g., Java, Python, JavaScript) and test frameworks (e.g., Cypress, Playwright, Selenium ).
• Familiarity with SaaS architectures and cloud environments (e.g., AWS, Azure, GCP).
• Experience with CI/CD pipelines and integrating testing into DevOps workflows.
• Demonstrated ability to lead a team, manage priorities, and deliver results in a fast-paced environment.
• Strong problem-solving and decision-making skills, with a focus on data-driven outcomes.
• Excellent communication skills to articulate technical and strategic topics to both technical and non-technical stakeholders.
• A proactive, hands-on approach to problem-solving and process improvement.
• A commitment to fostering a collaborative, inclusive, and high-performing team culture.

Advantages - experience in:

• Validating complex data systems, including data mocking, data integrity testing, and ensuring data quality throughout applications
• Playwright with TypeScript
• Shift left testing execution strategy

About us: 

ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.

ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.

ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.

For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.