Director Sales Account Management

Who we are?

Surecomp® is the market-leading provider of digital trade finance solutions for corporates and financial institutions. An industry pioneer for more than thirty-five years, we enable seamless, sustainable trade by breaking down barriers and fostering collaboration. Our award-winning portfolio of cloud and on-premises solutions streamlines the trade finance lifecycle for frictionless transaction processing, enhanced risk mitigation, compliance, decision support, and growth. Underpinned by global offices and an extensive partner network, our prestigious customer footprint spans over eighty countries across the world. For more information visit surecomp.com.

Our Vision and Mission

We believe that Sustainable global trade promotes growth and improves people’s lives. The better the world trades, the better society is.

Our Mission is to enable seamless sustainable trade for everyone by removing barriers and facilitating collaboration.

About the Role

We are seeking a highly motivated and experienced Sales and Account Management Director to lead customer engagement, to serve as a trusted advisor and strategic partner and drive business growth. As the primary point of contact for customers, you will build and strengthen long-term partnerships, Including with C-level executives, oversee the sales process, and identify new business opportunities within your territory. Collaborating with pre-sales, delivery, and product management teams, you will ensure customer needs are met with tailored solutions.

This role requires a dynamic professional with a proven track record in sales and account management within the Financial Services sector, specifically working with banks.

Location: Israel.

Travel: Frequent travel to Europe.

Reporting to: SVP, Head of Commercial EMEA.

Roles and Responsibilities

• Serve as the primary point of contact for customers, addressing concerns and fulfilling needs.
• Build and maintain strong, long-term customer relationships as a trusted adviser to achieve sustainable partnerships with exsisting accounts.
• Initiates upsell and cross sale while ,managing the entire sales process, including lead qualification, proposal creation, and contract negotiation.
• Develop and execute initiatives to enhance customer satisfaction and retention.
• Obtain customer references and maintain accurate sales pipeline and forecasting information for management.
• Actively identify and close new business opportunities within the designated territory to create new long-term customers.
• Collaborate with internal teams (solution consultants, delivery, product management) to understand customer business and IT needs and deliver appropriate solutions, also report to the solution team the customer needs in order to enhance the product.
• Ensure all internal reporting systems and tools are updated with accurate information.
• Develop and execute a comprehensive territory plan.
• Stay informed of industry trends, competition, and business climate within the territory.
• Represent the company at professional conferences and events, establishing networks and partnerships.
• Implement new sales initiatives and strategies to capture leads and expand market share.

Knowledge and Experience

• 7-10 years of experience as an Account Manager, specifically working with banks.
• Proven sales background in selling software and SaaS solutions within the Financial Services sector.
• Experience in selling back & front-end enterprise software solutions for on-premise and cloud deployments
• Experience selling financial solutions to financial institute
• Familiarity with long sales cycles (6-18 months).
• Proficiency in English.

Skills

• Highly motivated, self-driven, and target-oriented
• Ability to work independently and collaboratively as part of a team.
• Strong negotiation skills.
• Ability to thrive in a global, multicultural environment.
• Excellent communication skills with the ability to work under pressure and deliver exceptional service.
• Proficiency in presenting and writing proposals, including responding to RFPs.
• Skilled in selling high-value solutions.
• Ability to engage internal partners (marketing, solution consultant, finance, etc.) throughout the sales cycle.
• Strong prioritization, time management, and organizational skills.
• Strong work ethic, proactive attitude, and results-driven approach.