Business Analyst

Accelerate Your Career in Cybersecurity!

Join Pentera and take your career to the next level in cybersecurity. As a leader in Automated Security Validation, we help businesses around the world safely emulate real-world attacks to uncover their vulnerabilities—just like the world’s best red teams. At Pentera, you’ll be at the forefront of cybersecurity innovation, working on advanced tools that challenge organizations' defenses and push the limits of security testing.

With over 350 team members and 1,000+ customers in more than 50 countries, Pentera is a growing company supported by top investors like Insight Partners, K1, and The Blackstone Group.

If you're looking to grow your skills, make a difference, and be part of an innovative team, Pentera is the place for you.

About the role:

We’re looking for a strategic and detail-oriented Business Analyst to drive impact across our post-sales teams -including Customer Success, Technical Advisors, Support, and Customer Marketing. In this role, you’ll play a critical part in shaping and executing our data strategy, providing actionable insights and optimizing key processes.

You will have the opportunity to influence business decisions through data and help scale our customer-facing operations. This is a high-impact role where your work will directly support smarter, data-driven decision-making across the organization

Responsibilities:

• Act as the go-to resource for customer data insights and process improvements across teams
• Proactively Identify trends, performance gaps, and activity patterns to inform leadership decisions
• Support revenue growth by analyzing key business metrics (e.g., Renewal Rate,NRR, GRR, adoption, risk, usage)
• Develop and maintain business review cadences including sales forecasts, quarterly business reviews, board meetings and other leadership initiatives
• Enhance data usability through tools like Salesforce, Gainsight, Gong using automation and workflow optimization
• Ensure data accuracy, implement audit processes and establish standards to achieve impeccable Salesforce data hygiene
• Leverage AI-powered tools and predictive analytics to drive smarter decision-making, automate reporting, identify customer trends / risk signals proactively

Requirements

• 3+ years of experience as a Business Analyst / Revenue Operations Analyst / Financial Planning Analyst or a similar role at a rapidly scaling organization - in the SaaS industry
• Solid experience with Salesforce CRM and Excel /Google Sheets, including analyzing complex data sets- A Must
• Ability to tell the story and present the results in a clear and concise manner
• Fluent in English & comfortable communicating with stakeholders around the globe
• Advanced analytical skills, data modeling, business insight with the ability to build clear and concise models and presentations
• Team player, self-motivated, detail-oriented with strong problem-solving skills and the ability to work independently

We look forward to getting to know you!