Senior AI Engineer - North site

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

We are expanding our R&D team and looking for a talented and experienced AI Engineer with a strong background in Generative AI (GenAI) to join our core development team. In this role, you will drive the design, development, and deployment of intelligent features for our next-generation multi-cloud SaaS orchestration platform, powered by LLMs, Agentic AI, and GenAI capabilities.

You will be instrumental in shaping the AI strategy, building intelligent components, and collaborating across disciplines to bring advanced AI-powered solutions to life.

Responsibilities:

• Lead research and exploration of emerging GenAI and Agentic AI technologies to inform product and platform evolution.
• Design and implement robust, scalable AI/ML solutions, leveraging LLMs, RAG pipelines, fine-tuning, and prompt engineering.
• Build and integrate AI pipelines for document intelligence, NLP, and reasoning tasks using cloud-native tools and frameworks.
• Collaborate with architects and engineers to embed AI across core platform workflows, ensuring performance, scalability, and maintainability.
• Contribute to model experimentation, validation, and deployment pipelines with strong emphasis on MLOps and GenAIOps practices.
• Mentor fellow engineers on AI engineering principles and establish coding and design standards across AI modules.
• Work with the R&D leadership to align technical initiatives with the overall product roadmap and release strategy.

Must-have Qualifications:

• 5+ years of hands-on experience in product-based tech companies, with a focus on AI/ML systems.
• Proven track record in designing and implementing GenAI-powered solutions using LLMs and transformer-based architectures.
• Deep understanding of prompt engineering, RAG (Retrieval-Augmented Generation), fine-tuning, and LLM-based workflows.
• Strong experience with Azure Cognitive Services.
• Proficiency in Python or other relevant languages (e.g., TypeScript, Go), including use of AI/ML frameworks (e.g., LangChain, Hugging Face, PyTorch).
• Familiarity with containerized environments and orchestration tools (e.g., Docker, Kubernetes).
• Comfortable working with multi-cloud environments (Azure, AWS, or GCP).
• Experience with Agile/Scrum development methodologies.
• Strong communication skills and fluency in English (spoken and written).

Preferred/Bonus Qualifications:

• Experience with building high-performance distributed systems.
• Familiarity with agentic frameworks for multi-step reasoning or workflow automation.
• Exposure to AI model governance, data compliance, and MLOps pipelines.
• Background in Computer Science or related technical degree.

Who we are

With a startup spirit and 140,000+ curious and courageous minds, we have the expertise to go deep with the world’s biggest brands—and we have fun doing it.

We create products and platforms that demonstrate outstanding design for our clients and their customers. And this is your opportunity to be part of a team that is creating positive impact on the world by developing products that people love and making a difference in people’s lives.

It is a unique opportunity to be part of the team that is working with cutting-edge technologies to create a new SaaS orchestration platform. This platform will be used by global Fortune 500 companies. We need someone who can think really big.

Now, we’re calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on Twitter, Facebook, LinkedIn, and YouTube.