20080 - IT Help Desk Specialist

Qualitest, The World’s Leading AI-Powered Quality Engineering Company

At Qualitest we're all about ensuring everything runs smoothly, whether it's your business, technology, or operations. We leverage smart engineering-led practices and precise processes to maintain excellence in all that we do.

Our clients are the world’s top brands and our diverse global team of 8,000 employees, including 1,500 in Israel, collaborates with industry leaders in technology, finance, insurance, and beyond, making a significant impact in the world of technology.

We offer creative and flexible solutions to ensure the quality of your business operations, safeguarding your brand's reputation. We're proud to say we've been pushing the boundaries for over 25 years now, always striving for innovation and delivering exceptional service.

Ready to make a difference? Join our dynamic and forward-thinking team!

We are looking for an IT Help Desk Specialist for an exciting opportunity in our Pharma division!

This is a full time position from Netanya and Kfar Sava

Responsibilities

• PC and network asset management
• Local inventory management
• ServiceNow ticket management (Incident & Request)
• Printers support (mapping, printer queue…)
• Hardware troubleshooting: PC problem-solving, hard drives, RAM, CPUs and power, video, printing
• Imaging and configuration
• Conference- Meeting room – operation and basic troubleshooting
  
  

• Technical support experience in medium/large organization
• PC Support- Install and configure PC hardware and components
• Active Directory / Identity management
• Network- Basic network experience
• Network cabins alignment, Rack and stacking
• Very high level of Hebrew and English- speaking and writing
  
  

• Recognized among Israel's top 100 best places to work for, four years in a row
• Be part of a company that is a globally recognized leader in Quality Engineering
• Experience our team spirit, working with real people, and solving real challenges
• Work with Senior Specialists and Practice Experts.
• Nurture your personal and professional growth through tailored career paths
• Dive into interesting projects using cutting-edge technology designed by and for Quality Engineers
• Enjoy unique placement opportunities worldwide
• We believe in a workplace culture that values open communication and fairness, encouraging our employees to feel seen, supported, and empowered to realize their full potential