Senior IT Specialist

Description

About DoorLoop

ֿDoorLoop is property management software built for speed and the smart choice for people who take growth seriously. With offices in Miami, New York City, and Tel Aviv, we’re a global company helping property owners and managers move faster, scale smarter, and get real support, real fast.

We’re proudly People First. That’s why we’re a Certified Great Place to Work, recognized by Forbes as one of America’s Best Startup Employers in both 2024 and 2025, and earn top ratings on Glassdoor.

Mission

DoorLoop is looking for a an IT Specialist to support and manage the company’s IT systems, implement and maintain security and infrastructure solutions, and optimize IT operations to ensure seamless growth

Responsibilities

• Provide global technical support for employees, ensuring smooth operations in Mac and Windows environments.
• Oversee Google Workspace administration – user management, security policies, and automation to improve productivity and compliance.
• Manage endpoint devices with Jamf MDM for Mac and Intune for Windows.
• Maintain infrastructure & networks, including firewalls, VPNs, global network access, and cloud services (AWS / Azure).
• Work with security tools such as EDR, SIEM, IAM, and implement IT security best practices.
• Troubleshoot and resolve issues, proactively improve systems, and communicate effectively with technical and non-technical stakeholders.
  
  

• 5+ years of experience as an IT System Support / IT Specialist.
• 3+ years of experience with Mac environments.
• 3+ years of experience administering Google Workspace & Entra ID (Admin Console, Security, Collaboration tools).
• 3+ years of experience with security tools such as EDR, SIEM, IAM, and applying IT security & compliance best practices.
• Experience with AWS and Azure cloud services.
• Familiarity with Disaster Recovery (DR) & Backup solutions on AWS – a strong advantage.
• Experience contributing to cross-organization projects – advantage.
• Strong analytical and problem-solving skills with attention to detail.
• Excellent communication and collaboration skills to work cross-functionally.
• MDM knowledge (Jamf, Intune)
• Software tools and other systems: Microsoft 365, JIRA, Salesforce, Zoom, Checkpoint…
• Familiarity with VC rooms setup and management
• SSO protocols: SAML, LDAP, OpenID