IT Technical Support Specialist

Description

The IT Technical Support Specialist leads and supports enterprise infrastructure and technology architecture activities. Responsibilities include resolving complex technical issues, collaborating with global IT teams and external vendors, and driving regional technical initiatives. The role requires deep knowledge of networks, infrastructure, servers, operating systems, cloud computing, and end-user computing services.

Requirements

• Bachelor’s degree in Computer Science, Business, or equivalent professional experience
• Minimum of 3 years’ experience in IT design and implementation with expertise in at least two of the following areas: infrastructure and network design, servers and storage, database management, virtualization, cloud technologies, and Active Directory
• Strong knowledge of organizational network and infrastructure capabilities
• Excellent problem-solving and communication skills
• Experience supporting Tier 1 and Tier 2 technical teams
• Professional proficiency in Hebrew and English
• Preferred experience in Oil/Engineering industries, international companies, and familiarity with ServiceNow ticketing platform
  
  

• Ability to work under pressure and manage multiple tasks simultaneously
• Strong interpersonal, leadership, and organizational skills
• Quick learner with adaptability to change