Zim Israel Internal Trainer

We are looking for an Internal Trainer that will Lead onboarding and training for new employees at ZIM Israel, deliver professional training on work processes, improve interfaces between departments, and provide service-focused instruction to ensure smooth integration and high standards.

Major areas of responsibility

Monitor and assess the progress of new employees throughout the onboarding and training period
Coordinate cross-departmental collaboration to support organizational goals
Facilitate knowledge sharing and ensure consistent application of best practices
Support the implementation of new systems and procedures Preparing onboarding and training materials for new employees, providing personal guidance throughout the integration process, delivering presentations and office tours, answering questions, and monitoring each employee’s progress until full integration into the department.
Provide ongoing guidance and service-focused training to employees

Training of employees

Preparing training materials
Guiding new employees
Delivering presentations
Monitoring employee integration
·Soft skills training
Streamlining Work Processes
Identifying and improving existing work processes
Maintaining and enhancing collaboration between different interfaces in the organization
Collecting feedback from the field and leading changes

Reporting

Ongoing monitoring and reporting of training progress.
Documenting participation in trainings, workshops, and the implementation of new processes.
Generating performance reports and reminders for employees.
Documenting the application of regulations and conveying feedback from the field.
Preparing presentations and processes for SOX audits.

Systems

ZRM
AgenTeam
ZIM Excellence

Requirements:

Academic education- a must
4 years of Previous experience in customer service or sales roles
Experience in developing training materials and onboarding colleagues/employees
High level of control in English language (Speaking, reading and writing)
Good knowledge of the shipping industry-a must
Excellent Excel & PowerPoint skills
High control of computer systems /applications

Function:
Countries & Business Development

Publish in Internal Career Page:
Yes