R&D Tech Operations Lead

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title And Summary

R&D Tech Operations Lead

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect

and power an inclusive, digital economy that benefits everyone, everywhere by making

transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships

and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our

company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

Dynamic Yield, recognized as a Gartner MQ Leader for six consecutive years, helps more than 450 brands to quickly build, test, optimize and personalize digital customer experiences with greater agility.

Our acquisition by Mastercard last year marked the start of an exciting journey towards achieving our common goal of driving consumer-focused innovation. With the addition of new global markets and new verticals on top of e-commerce, including financial institutions, groceries and restaurants, our suite of personalized products and abilities will enable us to expand our reach and impact.

Overview

Dynamic Yield by Mastercard is seeking a proactive and strategic Engineering Tech Ops leader to steer the implementation, integration, and continuous improvement of tools and technologies that enhance engineering productivity and collaboration. While primarily supporting the Engineering organization, this role also supports the broader Dynamic Yield organization. The role reports to the VP of Engineering Operations.

Role

• Manage, analyze and implement Engineering tools and technologies that enhance productivity and collaboration
  
  

○ Collaborate with Engineering teams to evaluate and define Engineering workflows and required tools

○ Participate in Mastercard-led AI pilots and lead Engineering-wide rollouts of successful solutions

○ Conduct gap analyses to assess and recommend optimal technology solutions

○ Educate Engineering teams on Mastercard’s approved technologies and best practices

• Lead strategic cross-Engineering initiatives
  
  

○ Oversee key DY-Mastercard technology integration projects

○ Define and manage knowledge-sharing frameworks (e.g. SharePoint groups, distribution Lists, Slack channels)

○ Drive cost management analysis and tools for product development

○ Support Engineering and Operations strategy through special projects and ad-hoc initiatives

• Drive continuous improvement in Engineering practices and procedures
  
  

○ Ensure compliance with Mastercard’s relevant standards, policies and best practices

■ Support the technology approval process for current and future tools

■ Identify and support non-engineering tools that are not approved by Mastercard

○ Build strong partnerships with Mastercard tech and risks teams to support Engineering needs

All About You

• Passionate about technology with a strategic mindset and a hands-on, problem-solving approach
• Proven track record of leading impactful technology initiatives within Engineering organizations
• Deep understanding of Engineering workflows, DevOps practices, and lifecycle management
• Familiarity with cloud platforms (AWS, Azure, GCP) and CI/CD practices
• A collaborative team player with strong communication and influencing skills across functions and leadership levels
• Innovative, analytical, and results-driven, with a continuous improvement focus
• Bachelor’s degree in Engineering, Computer Science, or a related field, or equivalent practical experience
• Fluent in English, both written and spoken
• Experience in a similar role is a strong advantage
  
  

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.