Global Service Business Manager

What we are looking for:

Our Global Business Group at Nova is looking for a Service Business Manager to lead, oversee, and ensure the achievementד of the company’s yearly service goals: Revenue and profitability.

You will be responsible for developing a deep understanding of customers’ needs and the Nova's service offering as well as lead the alignment of territories with Divisions and the Global HQ service team, to drive smooth and effective execution.

What will you be doing:

• Increase the global service revenues by increasing VAS & Contracts sales
• Definite new VAS with the Product Divisions along the ongoing PLC
• Prepare & maintain up-to-date marketing collateral suits for VAS sales by SBM and maintain an eight-quarter opportunities plan.
• Refine the contracts’ content, prepare & maintain up-to-date marketing collateral, and prepare a four-quarter plan for increasing the contract attach rate.
• Craft precise service sales opportunities, matching customers’ needs with the territories’ Service Business Managers and Directors.
• Manage the service price list: Yearly update, new product introduction, and ongoing needs
• Increase the SAM and maximize revenue and GM by quarterly analyzing and monitoring the service business results & trends (per territory, division, and revenue category).
• Marketing collaterals: Prepare & maintain up-to-date materials, train the territories' service business managers, and assure assimilation in the sales processes.
• Lead the service business in territories from target planning to full successful execution.

Requirements

• At least 3 years as a Service Manager in a multi-disciplinary company
• At least 3 years of B2B sales leadership experience, focusing on building value-added solutions, sales processes and negotiation.
• Strong customer relationship connections and interpersonal skills to assure customer satisfaction.
• Proven track record of working within a matrix organization.
• A minimum of a bachelor’s degree in electrical/mechanical engineering. MBA - advantage.
• Experience in the semiconductor process/process control market- advantage.
• 2 years of experience as a Data Analyst or Business Analyst - advantage.
• Must be willing to travel ~25% of the work routine time.

That special something you bring in:

• Prioritized tasks based on strategic goals, resulting in increased service revenue & profitability
• Strong service and sales orientation
• Creative and resourceful in crafting business solutions for complex business cases
• Proactive with a hands-on approach
• Excellent interpersonal skills

Get to know us better:

Nova (NASDAQ: NVMI) is a global company and a leading provider of innovative metrology solutions for process control in semiconductor manufacturing.

With a team of ~1200 people in three R&D centers and 27 field offices, we bring insights into the world’s most advanced industry. We leverage multiple technology fields such as physics, optics, chemistry, and algorithms to develop hardware and software solutions that measure almost every advanced computer chip built in the world.

Nova dives deep into dimensions and layers at the atomic level to extract unique insights and provide our customers with crucial decision-making data, managing critical challenges by providing unique, differentiated solutions.

Our outstanding people-focused and innovative culture means every person at Nova has the power to make an impact and significantly redefine what people can achieve through technology.

Join us if you are

A dreamer and brilliant high aimer who sees the impossible as the starting point and loves working in a multidisciplinary global team to create innovative breakthroughs.

If you need assistance due to a disability, you may contact us at [email protected]