Salesforce System Analyst

Join a dynamic and forward-thinking organization, working on mission-critical digital projects for leading insurance and financial companies. We're looking for a highly analytical and detail-oriented Salesforce System Analyst to drive end-to-end solution design and support strategic platform implementations.

This is a great opportunity to work with cutting-edge CRM technology, collaborate with top-tier professionals, and contribute to the digital transformation of the financial industry.

What You'll Do:

• Gather and analyze complex business requirements from various stakeholders

• Write detailed functional and technical specifications for Salesforce-based systems

• Collaborate closely with developers, QA, and project managers to ensure proper implementation

• Plan and model database structures (ERD) and write advanced SQL queries (including JOINs)

• Participate in team-based system analysis processes and support knowledge-sharing within the group.

Qualifications:

• 3+ years of proven hands-on experience in system analysis (not project management or implementation)- Must

• At least 2 full years of experience analyzing and designing Salesforce-based systems - Must

• Completed formal education in System Analysis – either as a standalone course or as part of a degree

• Experience in analyzing custom-developed web systems- Must

• Deep understanding of data architecture and relational database design- Must

• Skilled in writing SQL queries at JOIN level or higher- Must

• Salesforce certification or completion of a Salesforce-specific course- Advantage

• Experience in insurance or financial services operational processes- Advantage

• Experience in writing specs for legacy-to-modern system transitions- Advantage

• Prior roles with management or cross-functional responsibilities, with a clear focus on returning to a hands-on analysis role- Advantage