Technical Sales Enablement Expert - Business Partners

More About Atera

If you love technology, this position is everything you’d want out of a career.

Atera is an all-in-one AI powered IT platform that is revolutionizing the IT industry. By creating an AI-powered IT platform, Atera's Remote Monitoring and Management (RMM) Helpdesk, Ticketing, and Reporting solution helps over 13,0000 companies achieve 10X operational efficiency, cut down time-to-resolution, and deliver better outcomes, faster and with ease.

Atera’s team of passionate, dedicated, and committed individuals are driven by a shared mission to unleash everyone's potential and constantly innovate. We create an open, transparent, and supportive environment that gives our teams the autonomy, resources, and freedom to thrive and challenge the norm.

We are seeking a highly motivated and experienced technical pre-sales and enablement manager to work alongside our Partnerships Sales unit. In this role, you’ll be expected to play a critical role in driving business growth amongst our global partners by providing top-notch technical guidance and support during the sales process while also developing and implementing effective technical training. Your deep understanding of the IT industry, as well as Atera’s products, will empower you to effectively train and support our business partners to help them achieve their goals and targets.

This role combines multiple levels of expertise- working with business partners across multiple regions, acting as a technical advisor and solution engineer in sales deals, and training and enabling business partners with the ever-changing development of our product lines.

If you’re in the game of technology, have high charisma and love to bring the energy- this is the position for you. At Atera we welcome innovators, people who want to build, and those who dare to challenge the norm! Ready to join the team?

Responsibilities:

• Acquire an in-depth understanding of Atera's products, features, and value proposition
• Deliver comprehensive sales training, onboarding, and on-going enablement to both Business Partner Managers (Internal BPM’s) and external Partners (Resellers and Distributors) on Atera's products, features, and value proposition
• Deliver engaging product demos, webinars and onsite workshops showcasing Atera's capabilities
• Join customer and prospect calls in a technical pre-sales capacity to help support sales opportunities
• Serve as a technical advisor to both BPM’s and Business Partners, addressing their technical inquiries, concerns, and objections
• Act as technical contact for scripting, implementation and other technical matters
• Collaborate with cross-functional teams, including product, support, R&D, and marketing
• Manage and maintain Partner resources and academy- ensuring to update training materials to reflect the latest product updates, market trends, and competitive landscape
• Stay updated on industry trends, competitive landscape, and emerging technologies related to IT services, remote monitoring and management (RMM), and professional services automation (PSA)
  
  

• Passion and excitement for Technology, AI, and everything in between. Pre-sales is an art form and you need to be driven by your excitement for new developments.
• 3+ years experience in a technical presales, sales engineering, or solution consulting role
• Strong technical background and understanding of IT services, RMM, PSA, cloud-based solutions, scripting and IT infrastructure
• Fluent English - oral and written communication skills a must
• Additional Languages (Advantage but not required)
• Work week is Monday-Friday
• Flexible availability to work with Partners around the world
• Sales background (Advantage but not required)
• Experience in training employees, customers, partners, or sales teams
• Experience working with external Business Partners (Resellers and Distributors)
• Excellent communication and presentation skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences
• Willingness to travel (occasional conferences and or partner site visits)
• Positive can-do approach who thrives working on solo projects but also enjoys the ride with his team and colleagues
• Fluent English is a must
• Spanish - an advantage