Head of Information Systems

About us

wecom is a fast-growing and innovative telecom company, delivering advanced mobile and digital services with a customer-first approach. We focus on providing transparent, simple, and reliable experiences for our customers, while driving technological innovation and scaling rapidly.

The Job

As Head of Information Systems, you will be responsible for leading, managing, and developing all core information systems across the company – ERP, CRM, BI, Billing, financial, and operational platforms. You will drive system integrations, implementations, and optimizations to support business growth and operational excellence.

This position reports directly to the VP of Technology & Information Systems.

Key Responsibilities

• Manage and operate company-wide systems: ERP, CRM, BI, Billing, financial and operational platforms.
• Translate business and technological needs into system requirements and oversee implementation.
• Lead integrations between Billing and core business/operational systems.
• Ensure availability, accuracy, and reliability of billing and collection data.
• Manage software, hardware, and cloud service providers, including contracts and SLAs.
• Oversee information security, user access, backups, and regulatory compliance.
• Lead innovation projects, system upgrades, and digital transformation initiatives aligned with company strategy.

Requirements

• 5–7 years of experience in IT/Information Systems management, including at least 3 years in a leadership role.
• Proven experience implementing and managing Billing systems in mobile/telecom companies.
• Strong knowledge of ERP, CRM, BI systems and complex IT project management.
• Experience managing technology vendors and cloud services.
• Strong business-technology acumen, excellent service orientation, and ability to work across multiple stakeholders.

Big plus

• Background in telecom, mobile, or retail industries.
• Hands-on experience leading large-scale Billing projects (migrations, upgrades, integrations).