Lead Site Reliability Engineer

Why Work For Us

Grubhub, part of Wonder Group Inc, is all about connecting hungry diners with our network of over 375,000 merchants nationwide. Innovative technology, user-friendly platforms and streamlined delivery capabilities set us apart and make us an industry leader in the world of online food ordering. When you join our team, you become part of a community that works together to innovate, solve problems, grow, work hard and have a ton of fun in the process!

The Impact You Will Make:

This role is crucial for simplifying the dining experience for students across the US. You will be instrumental in architecting resilient and self-healing solutions, managing AWS infrastructure, closing observability gaps, designing scaling approaches, and shaping incident management processes. Your contributions will span the entire development lifecycle, encompassing the building and maintenance of CI/CD pipelines. Your role will be pivotal in ensuring the platform's scalability to support Grubhub's continuously expanding customer base, evidenced by the addition of 30 new campuses and a 25% year-over-year increase in order volume.

Duties will include, but are not limited to:

• Architecting resilient and self-healing solutions.
• Managing AWS infrastructure.
• Closing observability gaps.
• Designing scaling approaches.
• Shaping incident management processes.
• Building and maintaining CI/CD pipelines.
• Co-owning critical production service designs, ensuring their high reliability.
• Actively driving improvements in reliability and observability using SLOs and telemetry data.
• Developing and enhancing internal tools and automation software to effectively and safely maintain production services.
• Leading reliability-focused practices, including Failure Analysis, Load and Capacity Planning, Service Reviews, Architecture Design, and Incident Postmortems.
• Mentoring junior engineers.

What You Bring to the Table:

Experience:

5+ years of experience.

Technical Skills:

• Deep knowledge of CI/CD tools (e.g., Jenkins, GitHub Actions).
• Software engineering experience in Python, Go, or a similar object-oriented language.
• Proficiency with datastores (MySQL, Mongo, Cassandra, Redis) and message brokers (Kafka/SQS/RabbitMQ).
• Experience with Microservice Architecture and Application Design.
• Distributed monitoring experience, including SLOs, metrics, and tracing.
• Working knowledge of Kubernetes-based software solutions and their ecosystem.
• Working knowledge of Cloud technologies (AWS, Compute/Containers, Storage, Linux, networking).

Soft Skills:

• Strong technical writing, documentation, and communication skills.
• Experience with highly trafficked web-based services.

And Of Course, Perks!

• Private Health Insurance fully covered for the employee
• New Parent Leave
• 20 Vacation Days annually
• 10Bis Card provided for office visits – includes a daily lunch allowance of 65 ILS