Head of Creative

As the Head of Creative for Navan AI, you will spearhead the creation of a creative studio from the ground up. You’ll be responsible for architecting the studio’s vision, team, and operating frameworks, delivering innovative, high-impact assets for performance marketing, organic social, and content aimed at building community and delighting end-users and prosumers.

You’ll set the creative bar, drive execution across all content types, and cultivate a studio culture that champions bold ideas, rapid iteration, and measurable results. If you thrive at the intersection of creative leadership, operational excellence, and AI-powered storytelling, this is the role for you.

What You’ll Do

• Studio Founding & Leadership: Build, recruit, and mentor a best-in-class creative team; establish efficient workflows, processes, and standards for an agile, high-volume in-house studio serving multiple content channels.
• Creative Direction: Lead the end-to-end creation of performance marketing assets, organic social content, and community-driven creative, ensuring every piece feels differentiated and user-obsessed.
• AI Integration & Innovation: Champion new creative approaches leveraging AI tools for ideation, production, personalization, and measurement. Push boundaries of what’s possible in digital content creation.
• Content Strategy & Execution: Partner closely with growth, brand, product, and community leads to develop content strategies that drive measurable user activation, engagement, and advocacy.
• Performance Mindset: Design and deliver data-informed creative that’s relentlessly optimized for user response, across paid and organic channels.
• Cross-functional Collaboration: Operate as a trusted partner to stakeholders in product, marketing, community, and data,ensuring creative output ladders up to key business priorities.
• Studio Culture Champion: Cultivate an environment of innovation, continuous learning, and creative experimentation to attract and retain world-class creative talent.
  
  

What We’re Looking For

• 7+ years in a creative leadership role, preferably in a fast-growing tech, digital agency, or AI-focused organization, with at least 3 years managing or building creative teams.
• Proven experience building, scaling, and optimizing in-house creative studios or content teams from the ground up.
• Deep portfolio of work across performance marketing, social, and community content, with examples of measurable business impact at scale.
• Hands-on expertise using AI and digital tools in creative workflows, from ideation to production and optimization.
• Demonstrated ability to blend creative vision with operational rigor; excels at managing multiple projects, timelines, and stakeholders.
• Exceptional leadership, mentorship, and communication skills; able to inspire creatives and influence cross-functionally.
• Digital-first mindset and up-to-date knowledge of creator economy, prosumer trends, and emerging technology.
• High comfort working in dynamic, ambiguous environments and shaping new systems/processes.
  
  

Navan About Us

Navan is the all-in-one super app that makes travel and expense easy so you can focus on being there, not getting there. Say goodbye to spending hours on the phone trying to change your flight or saving stacks of receipts to manually input expenses. From EAs and finance teams to travel managers and employees, Navan empowers people to focus on the things that matter most to them — all while providing companies with real-time visibility, savings, and control.

Navan’s investors include visionaries like Andreessen Horowitz, Lightspeed Ventures, Greenoaks, Zeev Ventures, and entrepreneurs Lee Fixel, Adam Bain, and Elad Gil. Valued at $9.2B, Navan is well-positioned for continued growth as it continues its takeover of the travel and expense market.

In April 2023, Navan expanded in the Indian market with the acquisition of Tripeur, a modern, people-centric corporate travel and expense management company. The group’s fifth acquisition in under two years, Tripeur joined the Navan Group alongside Spanish meetings and events specialists, Atlanta Events & Corporate Travel Consultants; Berlin-based modern travel management company, Comtravo; leading Scandinavian travel agency Resia AB; and London-based high-touch TMC, Reed & Mackay — the latter of which remains a standalone brand.

At Navan, we’re never satisfied with the status quo, and we know breakthrough ideas come from diverse perspectives. We are committed to cultivating a workplace that reflects the diversity of the customers we serve while fostering leadership and innovation. All voices are valued here and you’ll have the resources, tools, and training you’ll need to do the best work of your life.

Our Benefits

Navan provides a comprehensive benefits package tailored to support your well-being and financial security. Our offerings include generous medical plans, dental, and vision benefits with premiums covered by Navan, as well as various insurance options designed to cover each family's needs. We also prioritize your holistic wellness with perks like paid parental and bereavement leave, subsidized commuter benefits, mental health support, connectivity stipends, and even pet insurance.

Workplace Policy

Navan believes in the value of in-person connections, whether that is sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. Perks such as lunches and happy hours create a strong team environment to help you do your best work. We prioritize in-person connections and operate on a four-day-in-office work model. Please expect this policy for all roles that are tied to an office.

Equal Opportunity

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

If you need any assistance or accommodations due to a disability, you are welcome to email us at [email protected].

Candidate Privacy Notice

Please review Navan's Candidate Privacy Notice here.

Job Search Best Practices

We have been made aware of recruitment scams involving fraudulent attempts to lure job seekers into sending money or personal information in return for fake job offers or coerce them into purchasing equipment by electronic funds transfer (Zelle, Venmo, etc.) Legitimate Navan recruiters will never ask for money in any recruitment or onboarding activities. All available job openings at Navan will be posted on Navan’s website and all Navan recruiters will be reachable through an email address ending in “@navan.com” or “@navan.tech” or "@talent.navan.com".