IT Sys Admin

About

Candex is a rapidly growing private global B2B fintech company on a mission to reshape the way businesses transact. Our tech-based solution makes purchasing fast and easy for enterprise buyers. Recognized in the ProcureTech 100 for Procurement Innovation, our SaaS Platform and accompanying services completely transform the buying experience for large companies around the globe. Buyers enjoy the simplicity of Candex for their purchases, vendors get paid faster, and procurement teams love the increased control they gain over purchases — Everyone wins!

We serve companies in the Global 2,000 and our existing clients include some of the world’s biggest corporations. We’ve raised over $85M from leading investors including Goldman Sachs, JP Morgan, American Express, Altos, Craft, and NFX. Available in almost 50 countries, Candex is expanding our already robust footprint and is looking for ambitious, fun people to join us on our mission to revolutionize the way businesses engage and pay their suppliers.

Position Overview

We are looking for a motivated and detail-oriented IT Sys Admin to join our team in Israel. This is an excellent opportunity for someone at the beginning of their IT career to grow within a fast-paced fintech company. The role involves supporting end-users, maintaining IT infrastructure, and collaborating with the IT team to ensure smooth daily operations.

Responsibilities:

• Provide Tier 1 and Tier 2 IT support to end-users remote and onsite.
• Troubleshoot and resolve hardware and software issues for desktops, laptops, and mobile devices - IOS, Android, WinOS, MacOS.
• Assist in the setup and configuration of workstations, devices, and other equipment.
• Document IT procedures, incidents, and resolutions in the helpdesk system.
• Collaborate with the IT team to implement and enforce security protocols and policies.
• Support user onboarding and offboarding processes, including account creation, access management, and hardware provisioning.
  
  

Requirements:

• 1-2 years of experience in IT support.
• Basic knowledge of Windows, macOS, and common office software (e.g., Google Workspace, Office 365, Azure, Entra ID, Intune, Zoho, Jira, Confluence).
• Familiarity with IT troubleshooting tools and techniques.
• Strong problem-solving skills and a willingness to learn.
• Proficiency in both Hebrew and English (spoken and written).
• Relevant certifications such as ITIL Foundation or Microsoft Certified: Endpoint Administrator Associate are highly desirable.
• Able to accommodate global working hours - Monday to Friday, 09:00-18:00
  
  

Join our dynamic team and play a vital role in supporting our growing organization. This position is an excellent opportunity to gain hands-on experience and develop your IT skills in a collaborative environment.

Equal Opportunity Employer

Studies indicate that individuals from marginalized backgrounds, including women, often choose to apply for positions only when they fulfill all listed requirements. However, if you find that this role resonates with you even though you don't match every criterion, we strongly encourage you to get in touch with us. Our commitment to being an equal opportunity employer drives us to cultivate a workplace that celebrates diversity and inclusivity, embracing individuals from various backgrounds. Our hiring process prioritizes skills and abilities, and our wide-reaching outlook is something we take great pride in. Feel free to reach out!