Technical Writer - 80% position

Job Description

Who We Are?

Ceragon is the global innovator and leading solutions provider of end-to-end wireless connectivity, specializing in transport, access, and AI-powered managed & professional services. Through our commitment to excellence, we empower customers to elevate operational efficiency and enrich the quality of experience for their end users.

Our customers include service providers, utilities, public safety organizations, government agencies, energy companies, and more, who rely on our wireless expertise and cutting-edge solutions for 5G & 4G broadband wireless connectivity, mission-critical services, and an array of applications that harness our ultra-high reliability and speed. Ceragon solutions are deployed by more than 600 service providers, as well as more than 1,600 private network owners, in more than 130 countries.

Through our innovative, end-to-end solutions, covering hardware, software, and managed & professional services, we enable our customers to embrace the future of wireless technology with confidence, shaping the next generation of connectivity and service delivery.

Ceragon delivers extremely reliable, fast to deploy, high-capacity wireless solutions for a wide range of communication network use cases, optimized to lower TCO through minimal use of spectrum, power, real estate, and labor resources - driving simple, quick, and cost-effective network modernization and positioning Ceragon as a leading solutions provider for the “connectivity everywhere” era.

What You’ll Do as a Part of Your Role:

• Update documentation for multiple products, working with the R&D, V&V (QA), customer support, and product management teams to acquire expertise in the relevant products and develop the information necessary for document updates
• Create documentation for new products, including both developing new information and rebranding and repurposing existing information to match different product line style and templates
• Work with the documentation manager to ensure consistent style and format of the documentation
• Manage deadlines and prioritize effectively, in consultation with the documentation manager and the relevant product managers
• Edit documents from other departments for proper English usage, clarity, and conformity to company styles
• Help develop and implement solution for converting Word content to HTML
  
  

• 2+ years’ experience as a technical writer – a must
• Proficiency in Microsoft Word – a must
• Mother-tongue English – a must
• Experience with HTML help tools and methodologies – an advantage
• Experience with documenting telecommunication technologies – an advantage
• Experience with radio technology – a significant advantage
• Excellent communication skills; ability to work with multiple subject matter experts and to mediate between diverse inputs when necessary
• “Hands on” personality, strong attention to detail
• Resourcefulness in tracking down information and critical approach to determining and developing the information necessary for customer satisfaction
• Ability to write clear, grammatical, and precise English
• Ability to translate technical details into usable documentation, filtering out unnecessary details
• Strong collaboration skills with multiple departments
• Ability to schedule tasks and plan ahead to meet deadlines and prioritize
• Strong editing skills