Project Manager

Ready to build the future with AI?

At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.

If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.

Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Senior Project Manager – Cora Sequence and ServiceNow

Genpact has a vacancy for a Senior Project Manager in its expanding Orchestration Group to support global customers.

The group is expanding to cater to the growing number of varied and exciting projects and customers.

This is a varied role and offers an exciting opportunity for the right individuals to develop their career in the Professional Services organization of Genpact.

Responsibilities

• Project Management of product-based solutions
• Tracking, monitoring & reporting on project progress, quality of deliveries, budget consumption, and timelines.
• Analysing, capturing, and communicating customer requirements
• Write concept and functional design documents.
• Provide consultancy to customers on Genpact Digital products.
• Take responsibility for customer satisfaction and building a long-term relationship with key customers.

Qualifications we seek in you!

Minimum Qualifications

• Ability to quickly understand a client's business strategy, processes, needs and to design solutions to support it.
• Experience in leading requirements gathering workshops and business analysis.
• Experience in writing functional design documents.
• Project Management skills (Risk, scope, budget, Timelines management, etc.)
• Project Team leadership.
• Client Management skills.
• Relevant experience in the MS technology stack.
• Relevant work experience in managing complicated software projects.
• Good customer facing skills including running workshops and presentation skills.
• Must be able to work as part of a team with minimal day-to-day supervision.
• Good crisis management skills.
• Fluent in spoken and written English.
• Be smart and presentable.
• Ability to travel to customer sites in Europe & America.
• Ability to align working hours when needed for customers abroad.
• Flexibility to work on Fridays when needed.

Preferred qualifications

• Experience in Business Process Management software.
• Experience in ServiceNow software implementation.
• Experience with BPM tools like Appian or Remedy, etc.
• Experience in MS Technology stack that includes .Net, SQL Server, JavaScript.

Why join Genpact?

• Lead AI-first transformation – Build and scale AI solutions that redefine industries
• Make an impact – Drive change for global enterprises and solve business challenges that matter
• Accelerate your career—Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills
• Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace
• Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress

Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.

Let’s build tomorrow together.