IT EXPERT

תיאור ודרישות משרה

It Expert

Key Responsibilities:

Networking And Connectivity

Configure, maintain, and troubleshoot network environments,

Device And Endpoint Management

Administer Mac and Linux devices with MDM such as Jamf / Kandji / JumpCloud and best practices, focusing on access control, security, and compliance.

Identity And Access Management

Oversee user lifecycle management, ensuring secure provisioning, deprovisioning, and access control with tools such as Okta / Entra ID

Patch Management

Implement and maintain patch management strategies to secure and optimize system performance.

Support And Troubleshooting

Provide IT support, including diagnosing and resolving complex hardware, software, and network issues.

Automation And IT Process Optimization

Design and implement automation workflows to improve IT operations, reducing manual

efforts and enhancing efficiency.

Documentation And Process Improvement

Maintain accurate ation for IT processes, contributing to continuous improvement initiatives for operational efficiency.

Qualifications

Experience:

5+ years in IT engineering, with a strong background in networking, endpoint management, and support within a SaaS or cloud-centric organization.

SaaS Tools

Proficiency in managing and supporting critical business tools, including Google Workspace, Okta, Slack, Zoom, Jira, and Confluence.

Endpoint Management

Proven experience with Mac and Linux endpoint management.

Networking

Strong skills in operating and troubleshooting network environments.

Cloud Knowledge

Experience with managing cloud environments, particularly AWS & Azure, including operational automation, access policies, scaling, and security.

Scripting & Automation

Proficiency in scripting with Python or Bash for process automation, as well as experience with automation tools such as Torq and Workato – advantage.

Security Practices

Knowledge of security standards and best practices, including permissions management, endpoint protection, and security policy implementation – advantage.

Project & Task Management

Experience with managing and prioritizing multiple IT projects simultaneously – advantage.

Certifications (Advantage)

Completion of

Cloud certification courses (e.g., AWS Certified Solutions Architect, Azure Administrator,

Google Professional Cloud Engineer) preferred.

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