Technical Support Representative

A leading software company is looking for a Technical Support Representative (Tier 1) to join our growing team.

• Salary: 9,000–10,500 ILS (depending on experience and scope)

What you’ll do:

• Provide professional Tier 1 support to customers
• Deliver clear explanations and product training
• Take ownership of customer satisfaction and ensure an excellent user experience

What you bring:

• ~1 year of experience in customer service and technical support
• Strong customer service mindset and problem-solving skills
• Familiarity with the internet and digital marketing – advantage
• Experience with SaaS companies – advantage

Position details:

• Full-time position based at our Petah Tikva offices (1 hybrid day per week)
• Flexible scope available – option for a reduced-hours role suitable for parents
• Working hours: 09:00–18:00

If you’re passionate about technology, customer success, and working in a collaborative environment, we’d love to hear from you!