Salesforce Specialist

Description

Silverfort is a cyber security startup that develops a revolutionary identity protection platform. Our mission is to provide industry leading unified identity protection solutions for hybrid and multicloud environments. Using patented technology, Silverfort’s platform enables strong authentication across entire corporate networks and cloud environments, without any modifications to endpoints and servers.

Silverfort has been widely recognized as an industry innovator, being named “Best of MFA award” from Expert Insights, Microsoft Security 20/20 partner award, Homeland Security Award for Best Identity Access Management platform for its agentless secure authentication and zero trust platform by Astors.

We’re looking for a detail-oriented and motivated Salesforce Specialist to support our growing Salesforce environment and assist in delivering impactful solutions across Sales, Marketing, Success, and other business functions

Responsibilities

• Perform day-to-day Salesforce administrative tasks, including profiles, permission sets, record types, and page layouts
• Provide day-to-day support to end users, resolve tickets and escalate complex issues as needed
• Create and maintain reports, dashboards, list views, and record types
• Assist in the development and maintenance of flows, validation rules, and other declarative automation tools
• Ensure data quality through mass data updates
• Document changes to configurations and processes
• Support testing and deployment of new features
• Work with stakeholders across different time zones to support business needs and coordinate configuration or issue resolution
  
  

• In the 3rd year or recently completed a Bachelor’s degree (Information Systems, Industrial Engineering, Computer Science or related fields preferred) OR completed a Salesforce Administrator course, with the ability to work at least 4 days a week
• Basic understanding of information systems
• Experience with Excel / Google Sheets (basic functions like VLOOKUP, pivot tables – a must
• Comfortable working with SQL - strong advantage
• Basic understanding or previous experience with Salesforce – an advantage
• Strong analytical skills and attention to detail
• Good understanding of data structures
• Good analytical and problem-solving abilities
• Strong communication skills and ability to work in a team environment
• Self-starter with a desire to learn and grow
• High level of English - both written and spoken
• Ability to work independently and meet deadlines