Facilities Operative

The Facilities Operative works as part of a facilities team supporting the facilities administrator, MAC, post room and events team and will be directly accountable for the following typical activities:

• Support the events team in terms of sick leave and planned annual leave
• Support the facilities administrator to cover sick leave and planned annual leave in terms of tasks and social posts and the updating of both
• Work with the on site facilities team to ensure all reactive tasks are dealt with in a dealt within KPI’s
• Assist with ad hoc task including event set up, furniture moves, desk moves and facilities operations tasks
• Provides support for external contractors, guests, visitors and employees during events and in the day to day running of the office environment
• Provide support for meetings room audits
• Act collaboratively to solve problems and resolve spontaneous and unique situations with professionalism and service orientation.
• Ensure completion of daily checks and delivery of committed services and overall client satisfaction Demonstrate responsiveness and creativity in finding solutions for service delivery
• Ensure appropriate follow up with customers in terms of updating tasks, responding to social posts and managing face to face interactions with clients
• Ad hoc duties from time to time to support the rest of the facilities team
• Experience in a hands-on role working within a fast paced facilities environment
• Outstanding customer service skills and orientation
• Ability to maintain professionalism at all times
• Ability to multitask and work with limited supervision
• Proficient in MS Office with excellent written and verbal skills