Product Designer

At SysAid, we’re reimagining how IT Service Management (ITSM) works—with AI at the heart of everything we do. Our smart, seamless, and bold platform supports over 4,000 organizations in 140 countries, empowering 9 million users every day.

We're looking for a Product Designer to join our growing team. You’ll play a key role in shaping intuitive, user-first experiences that reflect our vision of AI-powered simplicity.

What You’ll Be Doing:

• Design bold, intuitive, customer-centric experiences.
• Integrate AI seamlessly into your designs.
• Collaborate with Product and R&D to bring ideas to life.
• Validate and refine your work based on real user insights.

Qualifications

• 4+ years of experience in product, UX, or UI design—preferably with SaaS or B2B platforms.
• A strong portfolio that shows a balance of UX thinking and visual finesse.
• Proficiency in Figma and a solid grasp of design best practices.
• Experience working with design systems and component libraries.
• Strong communication and collaboration skills (English proficiency required).
• A proactive mindset and comfort with fast-paced, iterative work environments.
• BA/BS in Design, Visual Communication, or a related field.

Nice to Have:

• Familiarity with AI tools and workflows.
• Experience in data-informed design: A/B testing, metrics, and usability research.
• Strong UI skills and a keen eye for visual creation.

Why SysAid?

• Join an AI-first company where design and innovation go hand in hand.
• Contribute to bold, meaningful products used by millions worldwide.
• Work in a fun, collaborative, and professional environment.
• Create designs that you’ll be proud of—and that users will love.