Strategic Account Executive

SysAid’s mission is to liberate organizations by putting AI to work for them and their people.

Our vision is to be a leading, innovative AI Service Management platform for organizations, transforming employee experience and productivity.

As a fast-growing SaaS company, we serve over 4,000 customers across 140 countries, helping more than 9 million users enhance their productivity every day. Our innovative Service Management platform is transforming how businesses operate globally.

We’re looking for a high-performing Account Executive to help lead that charge across international markets. In this role, you’ll drive new-logo growth for SysAid’s AI-powered ITSM platform, owning the full sales cycle from prospecting to close. We're looking for someone with a strong technical foundation, a global mindset, and the collaborative spirit to win together.

What You’ll Do

• Own the full sales cycle: prospect, qualify, demo, negotiate, and close net-new enterprise accounts.
• Sell into international markets.
• Drive pipeline growth.
• Conduct technical demos per week with IT and business stakeholders
• Build and execute tailored sales strategies.
• Collaborate cross-functionally with BDRs, SEs, Marketing, and Customer Success.
• Maintain accurate records, forecasts, and activity logs.
• Negotiate contracts and pricing.
• Work Monday–Friday (aligned to international time zones as needed)

Requirements:

• 5+ years of SaaS sales experience, selling to IT stakeholders is an advantage.
• Proven hunter mentality with a track record of exceeding quota.
• Background in technical sales (Sales Engineering, Customer Support, or Success).
• Experience in international (ROW) sales.
• Strong communicator and presenter; comfortable with multi-stakeholder, complex deals.
• Naturally collaborative- you thrive in a team-selling environment.
• Builder mindset- resourceful, strategic, and proactive in shaping how we go to market.
• Tech-savvy and comfortable with tools like Salesforce, Gong, SalesLoft, Highspot, ZoomInfo.

Why Join SysAid?

We’re a 20-year-old company with startup energy and serious momentum. Our AI-powered ITSM platform is used by over 4,000 customers in 140+ countries — helping millions of users daily. This is your chance to:

• Sell a product with proven market fit and huge growth potential.
• Be part of a supportive, high-performing team that’s bold, focused, and customer-obsessed.
• Access clear career growth paths to leadership and senior AE roles.
• Enjoy formal enterprise sales training, ongoing coaching, and real autonomy.