Senior Product UX/UI Designer

Join Us at TailorMed – Transforming Healthcare Affordability

Join Us at TailorMed – Transforming Healthcare Affordability. At TailorMed, we’re on a mission to eliminate barriers across the entire medication journey—from affordability to access and adherence. As a pioneering force in healthcare, we’re building a new category that transforms how patients, providers, pharmacies, life sciences, and payers collaborate to ensure every patient receives the treatment they need without delay. Our enterprise solution streamlines the full lifecycle of patient support programs, reducing the cost of care and driving better outcomes. With the nation's largest Affordability Network —deployed across 800+ hospitals, 1,300 clinics, and 650 pharmacies —we’re reshaping healthcare with innovative automation and industry-leading partnerships.

About the Role

As part of our rapid growth, we are looking for an experienced hands-on Senior Product UX/UI Designer to build and manage TailorMed B2B and B2C products, and to lead the product's design concepts. You will work closely with the product and R&D teams to shape and deliver TailorMed UX, while balancing product, business, and design needs.

Responsibilities:

• Collaborating with Product and R&D to develop a smooth user experience while ensuring proposed designs meet user needs and are feasible to implement
• Prepare and present design concepts to internal teams and key stakeholders
• Identify and troubleshoot UX problems in development and production
• Communicate solutions at various stages of definition using wireframes, flow diagrams, storyboards, high fidelity prototypes, and final design specifications.
• Gather and evaluate user requirements in collaboration with product managers and engineers

Qualifications:

• 5+ years of experience designing a complex B2B system/platform AND B2C applications
• Experience with UX design of complex workflows for customers
• Experience in delivering design solutions for projects of large scope and complexity.
• Understanding the product lifecycle from research through UX practice, high fidelity UI craft, and prototyping to usability testing
• Solid experience with UX research (user interviews, collecting and analyzing data)
• Ability to collect and interpret both qualitative and quantitative feedback
• Experience in Figma
• Possess the ability to adapt, switch gears, and thrive in a fast-paced and growing environment
• Excellent organizational skills and ability to prioritize and meet tight deadlines
• Good understanding of technical concepts
• Excellent English written and verbal communication

Preferred Skills:

• Experience designing healthcare systems