Senior Product Team Leader

Glassbox is looking for a talented and experienced Senior Product Team Leader to join our Global product team.

We are Glassbox, and our mission is to reveal the insights that empower organizations to deliver exceptional digital customer experiences.

We are growing and have been recognized by G2 as one of 2024's Top 50 Software Companies worldwide.

Our customers are the best, including six of the ten largest global banks, the world's largest hotel chain, the largest healthcare provider, and the largest telecommunications company in the U.S.

Now is the perfect time to come to Glassbox and help us accelerate our global leadership position!

If you are a dynamic, successful, experienced, metrics-driven leader, Glassbox might be a great fit.

Will you join us in this journey?

What will you do?

• As a Product leader at Glassbox, you will lead the strategy, roadmap, and execution for critical parts of our award-winning digital experience analytics platform.
• You will collaborate closely with customers, including top-tier global enterprises, to understand their needs and translate them into powerful product solutions.
• You will mentor and inspire Product Managers, work cross-functionally in an agile environment, and partner with engineering, design, and customer-facing teams to deliver high-impact features.
• You will also represent the product vision externally, delivering roadmap sessions to customers, C-level executives, and large audiences at roadshows, customer meetings, and industry events.
• Your work will directly influence the digital experiences of millions of users worldwide, driving innovation with AI-driven insights and user experience enhancements.
  
  

• Proven Product Management Experience: 8+ years in product management, including leadership roles with ownership of strategy and roadmaps, and 3+ years managing other PMs.
• Strong Leadership & Mentorship Skills: Experience inspiring and growing high-performing product teams.
• Customer-Centric Mindset: Passion for building intuitive, user-focused products that delight customers.
• Data-Driven Decision Making: Strong analytical skills with a proven ability to use data to drive product direction and measure success.
• Exceptional Communication: Excellent verbal and written English skills; confident in presenting complex ideas clearly to clients, executives, and internal teams. Ability to deliver product roadmap sessions and represent the product vision to C-level audiences, customer stakeholders, and large public forums.
• UX and Usability Expertise: A track record of improving user experiences and simplifying complex workflows.
• Technical Fluency: Ability to engage in detailed discussions with engineers and understand platform complexities.
• Results Orientation: A strong sense of ownership and accountability with a history of successfully launching impactful products.
• Collaboration Skills: Experience thriving in fast-paced, cross-functional, agile teams.
  
  

• Experience with product analytics solutions and user experience design principles.
• A Bachelor's degree in Computer Science, Engineering, or a related technical field. (An MBA is a plus.)
• Familiarity with large-scale enterprise environments and working with top-tier global clients in regulated industries such as banking and insurance.