IT Generalist

Trullion is revolutionizing the accounting world with its AI-powered platform designed for finance teams, accountants, and auditors. By automating financial workflows, Trullion increases efficiency, prevents costly oversights, and drives collaboration. Our mission is to build accounting and audit technology that people love, making the industry more efficient, transparent, and human-oriented. Established in 2019, Trullion is headquartered in New York, with offices in Tel Aviv and London. We are backed by Aleph, Third Point Ventures, Greycroft, StepStone Group, and leading global CFOs and global accounting firms, offering a customer-centric experience from speedy implementation to a convenient managed service model.

At Trullion, we think big, fostering an environment where ambitious ideas and growth are encouraged. We are committed to truth, ensuring honesty and transparency in all our actions. Hiring diverse talent is key to our values, as we believe that diversity cultivates a culture of innovation. Our supportive culture is dedicated to being on your side, offering excellent work-life balance, personal development opportunities, and comprehensive benefits to our employees and clients.

As our company continues to grow, we're looking for a hands-on and service-oriented IT Specialist to join our R&D team. In this role, you'll ensure the smooth day-to-day operation of our IT systems while delivering outstanding support to team members across the organization. You’ll thrive in this role if you enjoy solving technical challenges while enabling others to do their best work.

Responsibilities:

• Own and manage global IT operations across Israel, the US, and the UK.
• Provide on-site and remote end-user support and onboarding/offboarding.
• Procure, deploy, and secure Mac and Windows devices using Jamf and Intune.
• Manage identity and access with Okta, Google Workspace, Entra ID, and Active Directory.
• Maintain office infrastructure including Wi-Fi, VPN, switches, and AV/VC systems.
• Drive security initiatives: Zero-Trust, MFA, patching, EDR, and compliance (SOC 2, ISO 27001).
• Create and maintain IT documentation and self-service resources.
• Oversee IT vendors, budgets, licensing, and implement new productivity and security tools.
  
  

• 5+ years of hands-on experience in IT support or system administration roles.
• Experience managing macOS and Windows environments using MDM tools like Jamf and Intune.
• Proficiency in identity and access management tools: Okta, Google Workspace, Entra ID, and Active Directory.
• Solid understanding of networking fundamentals: TCP/IP, DNS, DHCP, VPN, and firewalls (e.g., Fortinet).
• Strong security knowledge, patch management, CIS benchmarks, and compliance framework.
• Familiarity with cloud environments such as Azure and AWS, and tools like JIRA, Salesforce, and Microsoft Teams.
• Experience supporting AV and VC systems in a hybrid office setup.
• Excellent communication, organizational, and problem-solving skills.
• Self-starter with the ability to lead IT strategy and execution in a fast-paced, distributed SaaS environment.
  
  

• Think BIG. We are ambitious, proactive, and we love challenging the status quo.
• We live by truth. We uphold the highest standards of accuracy and accountability.
• On Your Side. We are on this journey together and want to collaborate and empower each other to succeed.
• Committed. Committed to execution. Committed to delivery. Committed to excellence.