Senior Help Desk

Keshet Media Group is looking for an Senior Help Desk with Administrative Orientation

Join our dynamic and diverse team in a friendly, advanced work environment.

What You’ll Be Doing?

• Provide ongoing support for IT issues – hardware, software, office equipment, and networking (hands-on)
• Manage and prioritize tasks within the support team
• Work closely with internal interfaces and provide service to company employees
• Monitor service tickets and assist in implementing work processes
• Support basic technical training and onboarding for new employees

What We’re Looking For?

• 2–3 years of experience in Help Desk technical support
• Proficiency in Windows 10, Office 365, and Active Directory
• Knowledge of DNS, Networking, and Troubleshooting – mandatory
• High service orientation, organizational skills, and the ability to work independently
• Experience working with ticketing systems – an advantage