Professional Services Associate Manager

Red Hat Israel is seeking a Technical Associate Manager to lead our team of professional services consultants. This role combines team leadership, customer engagement, and technical oversight. You will manage a team of consultants who support our customers in adopting and implementing Red Hat technologies. The role requires both strategic and hands-on involvement in team development, project delivery, and business operations.

We are looking for someone to be based in Central or Southern Israel.

What you will do

• Manage a team of consultants, including career development, technical training, performance reviews, mentoring, hiring, and employee retention.
• Oversee project delivery from initiation to closure, ensuring alignment with customer expectations, scope, and signed contracts.
• Provide architectural guidance and validate technical deliverables and documentation produced by the team.
• Participate in steering committee meetings with key customers, represent the consulting team, and ensure customer success.
• Write and review Statements of Work (SOW), support discovery sessions, and assist with proposal creation and pricing for service engagements.
• Own and manage a profit center, including responsibility for revenue, margin, billability, and utilization targets.
• Collaborate with regional management peers and the EMEA enablement team to ensure continuous development and capability building across the team.
• Identify new business opportunities within existing accounts and collaborate with sales and delivery to grow service engagements.
  
  

What You Will Bring

• Previous involvement in professional services delivery, technical project management, or customer-facing consulting.
• Experience managing technical consultants, infrastructure engineers, or software professionals.
• Strong understanding of enterprise IT architectures, infrastructure, and application development methodologies.
• Familiarity with project financials and reporting, including tracking of revenue and budgets.
• Strong business acumen and ability to align delivery with Red Hat’s business model and strategic goals.
• Experience working closely with clients and stakeholders, managing escalations and expectations.
• Bachelor's or master’s degree in a relevant field, or equivalent technical training and consulting experience.
• Excellent communication skills in English & Hebrew
  
  

Nice To Have

• Proven hands-on experience with Red Hat technologies or similar open-source enterprise platforms.
  
  

About Red Hat

Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

Inclusion at Red Hat

Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village.

Equal Opportunity Policy (EEO)

Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.

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