Junior IT System & Software Support – Code & Cloud Pathway (Netanya)

Netanya: Junior IT System Support – Code & Cloud Pathway (Netanya)

משרה דוברת עברית - בחברה שעובדת מול ארגונים ולקוחות עסקיים בישראל

Location: Netanya, Poleg – 3 minutes walking from the train station

Type: Full-time (with flexible shifts for beginners)

Experience: 1–2 years or motivated beginners

Work Model: On-site only (not hybrid)

Job Description

We are looking for a Junior System & Technical Support Specialist, who is either just starting out or coming in with initial experience and ready to advance toward a Tier 2–3 technical path.

This role involves professional IT Help Desk responsibilities, including deep technical support, working with code, and exposure to cybersecurity.

Our structured professional track will guide you step-by-step toward advanced IT and support roles, with real exposure to technologies used in payment systems, enterprise networks, cloud, and development.

Who is this for?

• Graduates of IT, Cybersecurity, Hardware, SOC, or Information Systems courses or certifications
• Software Engineering students/graduates, junior developers, and DevOps beginners
• Candidates with a technical mindset, curiosity, and desire to grow
• People with strong interpersonal skills, high learning ability, and a sense of responsibility

About Us

We’re a leading FinTech company providing payment, processing, cloud storage, and cybersecurity solutions for businesses – from startups to major financial institutions.

We specialize in building professional, technically skilled support teams, even from early-career candidates, and believe in nurturing talent through structured growth and hands-on experience.

What Will You Do?

Stage 1 – Tier 1 Technical Support:

• Provide phone and digital support to business clients
• Handle basic issues with clearing systems, websites, domains, and APIs
• Professionally document service requests
• Get familiar with client systems and perform initial integrations

Stage 2 – Transition to Tier 2:

• Handle more complex issues, analyze logs, and troubleshoot system connections
• Collaborate with Development, DevOps, IT, and Cybersecurity teams
• Get hands-on exposure to code, configurations, and deep system analysis

Stage 3 – Real Opportunity for Tier 3:

• For top candidates, participate in advanced projects and work directly with code
• Solve systemic issues, build internal tools, and contribute to innovation
• Become part of advanced technical departments and influence real solutions

Requirements

• Basic technical background and/or professional training (certificates, courses, or practical experience in Computers, Networking, Cybersecurity, DevOps, or Development)
• Experience in deep technical support (Professional IT Help Desk) – an advantage
• Familiarity with networks, servers, APIs, and cloud computing – an advantage
• Good technical English
• High curiosity, responsibility, and self-learning ability
• Strong interpersonal communication and service orientation

The starting salary will range between 8–10, depending on experience and background.

Why Join Us?

• Real entry point into the FinTech and IT world – even with no prior experience
• Genuine professional path for growth, with training, mentorship, and real tech exposure
• High-quality, family-like, supportive work environment
• Easy commute – walkable distance from Netanya train station

Ready to grow with us?

Send your CV today and take the first step toward a meaningful and practical tech career.

This position is open to all genders equally.