Heads of Systems and Applications

SOLATO Profile:

SOLATO delivers the perfect balance between innovation and artisan gelato-making through a revolutionary technology that is redefining the experience of fresh gelato. Our countertop appliance produces a single portion of gelato, sorbet, or frozen yogurt in a minute, with the press of a button, and we eliminate the cumbersome supply chain of frozen and re-frozen ice cream. Our flavors are tested and produced with artisanal oversight, ensuring the smoothest texture and perfect gelato experience. Our recipes contain up to 40% less sugar than store-bought brands and are completely free of artificial colors, flavors, and preservatives. Truly, a fresh new spin on gelato!

Job Description:

The head of Systems and Applications will be responsible for defining the IT strategy and implementing the key systems in the organization – BI, ERP, CRM, and E-commerce.

In this role, you will work closely with global cross-functional teams to understand business requirements, define solutions, and identify opportunities for process improvements and systems optimization.

You will also be responsible for managing the global IT-related projects - schedules, budget, and resource plan.

Roles & Responsibilities:

• Plan and execute ERP, CRM, and BI projects, including project schedules, budgets, and resource plans.
• Work with cross-functional teams to understand business requirements and data flows between systems, identify pain points, and process improvement opportunities.
• Implement Systems and Application projects - Hands-on business management including Requirements definition, development, configuration, validation, documentation, and ongoing maintenance activities.
• Proactively assess global user needs and system functionality; evaluate new applications and initiate solutions to increase efficiency and visibility across the organization.
• Manage the change management process - communication, training, and documentation.
• Continuously monitor and optimize the performance of the system using KPIs.
• Manage the technical support for our systems and applications

Requirements:

• Bachelor's degree in Information Technology/ Industrial Engineering/ Computer Science.
• 8-10 years of experience in Systems and Applications implementation in a global, multinational organization.
• Background with: Data analytics, data warehouse, and BI processes, ERP (Finance, Supply chain, Planning), and CRM.
• Experience with NetSuite ERP, and Monday.com CRM – an advantage.
• Experience in establishing interfaces between systems with automation tools like Make or similar platforms
• Strong problem-solving and analytical skills.
• Experience working with databases.
• Excellent communication and collaboration skills.
• Proficiency in project management software and tools.
• Multi-disciplinary, highly motivated with excellent coordination skills and ability to perform within a fast-growing and changing environment.
• Excellent in English speaking and writing.

SOLATO is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law