Family-owned and operated, the Moran Group is very proud of its high standards of product and service. We strive to exceed expectations by ensuring customers receive a superior experience delivered by our team of warm, friendly professionals who enjoy what they do.

We are looking for a Senior Receptionist to add to our team.

This role operates from the front line and will be an integral part of the hotel's professional, exceptional and standards.

Apply now

Important Information

Location: Red Cow Moran Hotel, Red Cow Moran Hotel, The Red Cow Complex, Naas Road, Dublin 22, Ireland, Dublin, D22 YX80

Date Posted: 18th July 2025

Closing Date: 15th August 2025

Industry: Hospitality

Job Type: Full time

Salary: Based on Experience

About The Role

Key task will include:

• Problem solving and dealing with the daily guest inquiries, requests, and expectation
• Deliver exceptional customer care and guest service
• To ensure all guests receive a genuine, warm, friendly, courteous welcome on arrival and during their stay.
• To anticipate guests' needs whenever possible and to enhance quality service and guest satisfaction.
• To carry out all departmental tasks, duties and checklists as established in the Standard Operation and Performance Manuals.
• To comply with all hotel policies.
• To maintain good liaisons and communications with management and all other departments, particularly Accommodation.
• Other duties as required.
  
  

• Excellent spoken and written English
• Minimum of 1-2 years previous Front Office experience in a 4*/5* property
• Solid knowledge of Front Office Reception Procedures and systems
• Highly organized
• Excellent Microsoft office skills; Word and Excel.
• A friendly positive can-do-attitude
• Must be fluent in English both written and oral
• Must have an excellent telephone manner
• Be committed to delivering exceptional service
  
  

• 29 days of holiday including public holidays
• Free meals on duty as well as breakfast to get you started and all-day tea and coffee
• Free annual flu jab
• Employee Assistance & Wellbeing program
• Death in Service/ Life Assurance
• Pension Plan- Non-Contributory
• Friends & Family rates
• Great location with easy access to public transport
• Save money with our Cycle to Work scheme and TaxSaver Scheme
• Staff summer parties & Christmas parties
  
  

• Must be fluent in English both written and oral
• Minimum of 1-2 years previous Front Office experience in a 4*/5* property
• Solid knowledge of Front Office Reception Procedures and systems
• Highly organized
• Excellent Microsoft office skills; Word, Excel, and Opera Reservation package essential
• A friendly positive can-do-attitude
• Must be fluent in English both written and oral
• Must have an excellent telephone manner
• Be committed to delivering exceptional service