Digital Trust and Safety Analyst with Hebrew (m/f/d)

Are you looking to develop your career and take on larger responsibilities in an exciting environment and dynamically growing company? Then join our team and help us to ensure excellent service standards while making a difference in the world!

Please Note: The job is in Riga, Latvia. We offer relocation and work permit support.

Your benefits:

• Sign in bonus: Kick-start your career with a EUR 2,500 sign in bonus
• Competitive Salary: Salary EUR 2,000 gross/month
• Relocation assistance: Relocation assistance and work permit documents issuing assistance.
• Comprehensive Training: A fully paid training period will set you up for success.
• Health Coverage: Private health insurance after 3 months of probation.
• Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
• Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
• Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
• Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
• Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
• Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.

Your responsibilities:

• Client Understanding: Back office support only. Taking over general administrative tasks.
• Expert Support: Provide online support for specific cases
• Business Impact: Play a crucial role in helping achieve the company’s business targets.
• Customer Satisfaction: Achieving and ensuring the quality standards.

Your skills:

• Language Proficiency: Fluent in Hebrew (written and spoken) and a minimum B2 of English.
• Experience: Affinity with back office services.
• Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
• Professional Approach: A solutions-driven mindset and goal-oriented work approach.
• Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
• Eagerness to Learn: Passionate about continuous learning and research.

Join Us and Be the Voice that Drives Success!