Salesforce Delivery Implementation Team Lead

Description

#Hybrid

Join Us. Make Your Imprint.

Novidea is an insurance technology company solving the toughest challenges faced by insurance brokers, agencies, MGAs and coverholders. Our innovative, data-driven insurance software platform allows users to manage the entire policy lifecycle across all lines of business, using data to inform every business decision, cross-sell and up-sell.

What’s the Job?

As a Salesforce Delivery Implementation Lead in Novidea, you will be responsible for managing and leading the implementation teams, including hands on Salesforce implementation of Novidea's products and Customer requirements.

What You’ll Do

• Conduct capacity plans and utilize teams’ productivity and efficiency
• Provide guidance, mentorship, and coaching to team members, fostering their professional development
• Analyze and suggest a Salesforce solution approach to business requirements
• Identify the development needs of the delivery team members and provide appropriate training and resources to enhance their skills and knowledge
• Encourage continuous learning and stay updated on Salesforce platform updates, new features, and best practices
• Take ownership of the products and deliverables produced by the Salesforce delivery team
• Collaborate with stakeholders, business analysts, and project managers to define project requirements and ensure successful delivery
• Maintain a high level of technical knowledge in Salesforce and related technologies
• Participate in project steering committees and ceremonies to represent the teams and region
  
  

• Managing a team of at least 5 people (for no less than 1 year).
• Salesforce Implementation Team management (2-3 years).
• Salesforce certifications - (Salesforce Administrator - a must).
• Agile project management and the breaking down projects into manageable technical tasks.
• Sharing accurate and insightful updates with the team and/or management regarding progress and challenges.
• Excellent interpersonal skills.
• Exceptional level of spoken and written English, high level of spoken Hebrew.
• A strong commitment to excellent customer service.
• Very high attention to detail and ability to identify bugs or flaws.
• A creative, collaborative team player who enjoys a fast-paced, agile work environment.
• Present or past time significant hands-on experience with designing/building declarative and/or Apex-driven solutions.
  
  

• Proven track record with the following Salesforce tools: Automation Tools, Salesforce Experience Cloud.
• Insurance vertical knowledge (big advantage)
• Salesforce project management