IT Business Solution Specialist - Digital Workplace & Collaboration

Company Description

About CyberArk:

CyberArk (NASDAQ: CYBR), is the global leader in Identity Security. Centered on privileged access management, CyberArk provides the most comprehensive security offering for any identity – human or machine – across business applications, distributed workforces, hybrid cloud workloads and throughout the DevOps lifecycle. The world’s leading organizations trust CyberArk to help secure their most critical assets. To learn more about CyberArk, visit our CyberArk blogs or follow us on X, LinkedIn or Facebook.

Job Description

CyberArk is looking for aa IT Business Solution Specialist with deep expertise in knowledge management, digital transformation, and modern productivity and collaboration tools. The ideal candidate will have specialized experience in the Microsoft 365 product suite.

This role demands both functional and hands-on expertise in Microsoft 365 technologies, including SharePoint, Teams, OneDrive, and Power Platform along with a solid understanding of Azure services and Microsoft 365 governance.

You will be working with cross-company groups to understand their needs, design solutions, and deliver them while providing top-quality service.

This includes application issue resolution, configuration, managing security/permissions, providing support for users, and supporting any IT system malfunctioning issues.

Key Responsibilities:

• Lead the design, development, and deployment of Microsoft 365-based solutions to support knowledge management and digital workplace transformation
• Serve as a subject matter expert in Microsoft 365 technologies, advising stakeholders on best practices, governance, and adoption strategies
• Manage the full lifecycle of business solutions, from requirements gathering through implementation, testing, training, and support
• Build low-code/no-code applications and automated workflows using Power Apps and Power Automate to streamline business processes
• Configure, maintain, and support SharePoint Online, Microsoft Teams, and OneDrive environments to meet collaboration and document management needs
• Administer Microsoft 365 tenant-level settings, ensuring compliance, security, and optimal performance
• Collaborate with IT and business teams to identify opportunities for digital enablement and increased productivity
• Provide user training and create documentation to facilitate solution adoption and effective usage
  
  

• Minimum of 2-3 years of experience in IT business solutions, with a focus on Microsoft 365
• Demonstrated hands-on experience with Power Platform (Power Apps, Power Automate)
• In-depth knowledge of SharePoint Online, Teams, OneDrive, and Microsoft 365 central administration
• Familiarity with Azure Active Directory, security and compliance features, and integration capabilities
• Familiarity with Slack, Monday.com, and other cross-functional collaboration platforms - an advantage
• Excellent analytical, communication, and stakeholder management skills
• Ability to translate business needs into scalable, maintainable technical solutions
• Ability to work independently and manage priorities effectively
• High English proficiency - a must