Collections Specialist

AppsFlyer’s Finance team is looking for a new team member to jump on board. We are looking for a hardworking, results-driven individual who is a team player at heart and wants to join in the company’s success! The position is a full-time role within the Finance department's Accounts Receivable team.

The role of a Collections Specialist involves the task of conducting collection operations, which include overseeing overdue accounts, communicating with clients regarding payments, and addressing both simple and complex account-related inquiries. This role involves following a set of procedures and tasks, but it also requires good communication skills and the ability to work efficiently and independently.

What You’ll Do

Collections Responsibilities

• Manage overdue accounts: communicate with customers, resolve payment issues, and update AR records.
• Reconcile accounts and payment records across providers.
• Ensure timely and accurate cash application.
• Generate customer statements and recommend escalations/write-offs.
• Handle account adjustments and billing/payment queries.
• Apply correct tax regulations and forecast collections weekly/monthly.
• Analyze billing data to prevent errors and delays.
  
  

• Bachelor’s degree in Business, Accounting, Finance, or a similar field.
• Minimum of 2 years of hands-on experience in Accounts Receivable, Collections.
• Familiarity with ERP and CRM systems (e.g., NetSuite, Salesforce).
• Process-oriented with strong organizational and analytical skills.
• Ability to work autonomously with minimal supervision.
• Excellent time-management, prioritization, and interpersonal communication skills.
• Proficiency in Microsoft Office, especially Excel.
• Fluent English (verbal and written).
  
  

• Experience in the tech industry.
• Multi-lingual capabilities.
• Referral by an AppsFlyer employee.