Technical Support Representative

Munters Israel is seeking an Technical suppport representative to join our team.

The position's responsibilities include:

· Maintain and support customers who are using/operating programmable controllers

· Remote and active support

· Working with Customer Support HQ on diagnosing and resolving issues and improvements

· Solving technical problems across multiple technologies

· Practical knowledge of electronic and electric processes in the programmable controller

· This role involves global travel.

Education and Experience Required:

· 5 years of experience with customer support – must

· Field experience with programmable controllers - must

· Knowledge of poultry/agriculture farming and farm management - advantage

Education and experience in computers, networks, IT, and electronics

Linux knowledge

Knowledge and Skills Required:

· Works well with colleagues and partners

· You are fluent in English and Hebrew. Other languages

· Ability to work on multi-disciplinary equipment within a complex environment

· Ability to work in a global support organization

· High diagnostic skills to diagnose complex technical problems

Ability to complete solution implementations