B2B Sales Support Representative

We׳re looking for a highly motivated and organized Sales Support Representative to join our IL B2B team.

The position includes responding to the various inquiries of the company's business customers via Email and phone on day-to-day issues.

As part of the job -

• Engage with business customers to understand their needs, resolve inquiries, and deliver an outstanding customer experience via email and phone
• Examining and verify pricing details to ensure accuracy.
• Manage and resolve customer complaints professionally and efficiently.
• Provide support to Sales Managers and Account Managers to facilitate smooth operations.
• Collaborate with various departments within the company to address customer needs and streamline processes.

Requirements:

• Proven experience in customer service, preferably in a B2B environment.
• Quick learner with the ability to adapt to new tools and processes.
• Capable of thriving in a fast-paced, high-pressure environment.
• Strong service orientation and problem-solving skills.
• Excellent written and verbal communication skills in both Hebrew and English.
• Proficiency in computer applications (An advantage - Experience working with CRM systems, Salesforce, SAP)
• Good knowledge of Excel (SUM ,COUNT ,VLOOKUP, Pivot)

Join us to be part of a supportive and innovative team, where your contribution will directly impact customer satisfaction and the company’s success.

At Gett, we’re committed to creating an inclusive, respectful environment where everyone feels valued and empowered to succeed. We believe that diversity drives innovation, and we’re proud to offer equal opportunities to all—regardless of age, race, gender identity, sexual orientation, disability, or any other characteristic. If you need accommodations during the recruitment process, please contact us at [email protected] ,and we’ll do our best to support you. Click here to view our privacy policy.